Field Hydraulic Hose Technician/Mechanic - Rental

Hawthorne Machinery Co.•Lakeside, CA

1d•Onsite

About The Position

Under the supervision of the Service Manager, the Field Hydraulic Hose Technician is responsible for fabricating, assembling, and repairing hydraulic hoses and systems directly at customer sites and in the field. This role requires travel to various job locations to perform hose repairs, and hose replacement on equipment, while ensuring minimal downtime for customers. The Field Technician will have a strong understanding of hydraulic principles, hose specifications, and safety standards, and will serve as a front-line representative of Hawthorne Machinery Company.

Requirements

High School Diploma or equivalent required.
6 months to 1 year of proven experience as a Hydraulic Hose Technician or in a similar role.
Must have valid California Driver’s License with a clean record.
Furnish all hand tools required to remove, install, repair, hydraulic hoses and related systems.
Strong mechanical aptitude and knowledge of hydraulic systems and components.
Ability to read and interpret hydraulic schematics and technical documentation.
Proficiency in using hand and power tools, including crimping machines and measuring equipment.
Excellent attention to detail and manual dexterity.
Strong problem-solving and troubleshooting skills.
Ability to work independently with minimal supervision while on customer sites.
Good communication and customer service skills.

Nice To Haves

Vocational training or certification in hydraulics is preferred.

Responsibilities

Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
Travels to customer sites in a fully equipped field service truck to provide on-site hydraulic hose service and support.
Fabricate hydraulic hoses according to specifications, including measuring, cutting, and crimping hoses.
Assemble and install hose fittings, ensuring proper connections and leak-free operation.
Inspect and repair damaged hydraulic hoses and lines, determining the extent of the damage and the necessary repairs.
Troubleshoot hydraulic system issues related to hoses and fittings in the field.
Perform preventative maintenance on hydraulic hose assemblies and associated components.
Identify hose specifications and select appropriate hoses and fittings for various applications.
Responsible to maintain hose van inventory records, usage, and restocking orders.
Maintain accurate records of field service calls, service reports, repairs, and installations.
Utilize Cat Interact and ServiceLink (computer programs) and other online tools as required.
Ensure compliance with all safety regulations OSHA/MSHA and procedures on customer job sites.
Maintain a clean and organized field service truck and tools.
Communicate effectively with customers and team members, providing exceptional service and support.
Must be available to work after hours and weekends as needed.
Other duties as assigned.