Extraction Field Technician

Viridian Staffing•Detroit, MI
•Hybrid

About The Position

Viridian Staffing’s client is seeking a skilled Field Extraction Technician to join a leading cannabis equipment manufacturing company based in the Detroit, Michigan, metropolitan area. This is a full-time, hands-on position focused on installing, maintaining, and training clients on cannabis extraction equipment, including hydrocarbon, ethanol, distillation, and solventless/bubble hash systems. If you have a background in cannabis extraction technology, technical training, and troubleshooting, this is an excellent opportunity to advance your career with a growing industry leader. Work on-site is required unless traveling.

Requirements

  • 2+ years of hands-on experience with cannabis extraction equipment: hydrocarbon, ethanol, distillation, and/or solventless extraction.
  • Proven ability to train and support customers in a technical setting (manufacturing, laboratory, or production environment).
  • Proven mechanical aptitude and analytical skills with a focus on detail, safety, and compliance.
  • Willingness and ability to travel up to 40% (domestic/some international) and work in-office in Detroit, Michigan, area.
  • Ability to be on phone up to 8 hours/day
  • Real-world experience operating and troubleshooting extraction equipment.
  • Excellent communication and interpersonal skills; able to build lasting relationships with clients and colleagues.
  • Valid driver’s license and U.S. passport required.

Nice To Haves

  • Previous experience in the cannabis extraction industry, working with extraction technologies, lab equipment, or processing operations.
  • Experience in a customer-facing field service, installation, or technical training role.
  • Knowledge of regulatory standards and safety best practices for cannabis extraction.

Responsibilities

  • Install and commission cannabis extraction equipment at client facilities, ensuring correct setup and operation.
  • Provide on-site and virtual training for clients on hydrocarbon extraction, ethanol extraction, distillation, and solventless/bubble hash extraction methods.
  • Travel to customer locations across the United States (20–40% travel required; some international travel may occur).
  • Conduct follow-up site visits to reinforce best practices, provide technical support, and address any operational issues.
  • Partner with internal engineering, manufacturing, and customer service teams to gather feedback and drive continuous product improvement.
  • Deliver exceptional customer service, focusing on troubleshooting, problem solving, and client satisfaction.
  • Accurately document customer interactions, training activities, and technical issues.

Benefits

  • Comprehensive benefits including health, dental, vision, STD, LTD, life insurance, and 401(k) matching.
  • Paid Time Off: 10 days after 90 days of employment.
  • Growth opportunities within a stable and rapidly expanding industry.
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