Field Estimator

Paul Davis Restoration of Illinois•Normal, IL

3h•$55,000 - $70,000•Onsite

About The Position

Join the Paul Davis Team! The Field Estimator is responsible for preparing scopes and estimates for reconstruction and emergency services on site. The Field Estimator’s primary responsibilities are to scope losses, create estimates using estimating software, and secure the project.

Requirements

Knowledge of Microsoft Office applications (Outlook, Word, Excel)
Knowledge of our main operating systems; RMS, Xactimate and Symbility
Customer Service Skills
Communication skills
Typing skills
Administration skills
Ability to learn and operate our primary operating systems
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently
Ability to work in a team environment and develop staff
Ability to coordinate multiple jobs within the same time frame
Ability to operate our main operating systems
Stress Management and Composure
Maintain a level of confidentiality
Bachelor’s Degree or equivalent industry experience
Experience with estimating software

Nice To Haves

Industry certifications (IICRC and Lead)
Experience with writing estimates in Xactimate and Symbility

Responsibilities

Meet with home and property owners to conduct onsite inspections and scope generation.
Complete estimates within 24 hours of assignment
Utilize PDO QA per review
Meet all service standards set forth by the client or the company.
Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required). Train on such software as needed.
Work closely with insured and interested parties to obtain agreement and close opportunity.
Ensure each project achieves a minimum gross profit margin as determined by company standards.
Communicate and document any change orders and insurance supplements.
Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.
Responsible for being the first contact for homeowners when participating in the on-call rotation.
Responsibility for adhering to the PDO Health & Safety Program.
Meet Net Promoter Score of minimum monthly average of 70.
Closing the Loop 100% of the time within 24 hours.
All other duties as assigned