(Auraria) Field Equipment Technician PM Shift

State of Colorado•Denver, CO

3d•Onsite

About The Position

This position is responsible for the oversight, maintenance, and operational readiness of parking equipment, parking technology systems, departmental mechanical systems, and state fleet vehicles for Parking & Transportation Services. The Field Equipment Technician ensures that all field and back-office systems function efficiently through preventive maintenance, timely repair, accurate documentation, and coordination with vendors and campus partners. This position assists in equipment deployment and setup, supports operational logistics, provides technical guidance and supports supervisors with training to staff, and contributes to a positive customer service experience across the Auraria Campus. Field Equipment Technicians work collaboratively with operations staff and other technicians to support departmental objectives.

Requirements

High School diploma or GED
One (1) year of experience in equipment maintenance, field service repair, electronics, parking systems, fleet maintenance support, or a closely related technical field.
One (1) years of experience troubleshooting electronic equipment, network-connected systems, field service technology, or related technical equipment, including preventative maintenance, diagnostics, and repair.
One (1) year of experience with cash handling and financial accountability procedures.
Must possess a valid unencumbered Colorado driver's license at the time of application.

Nice To Haves

Proficiency in Microsoft Office suite (Excel, Word, Outlook)
Experience with parking access and revenue control systems.
Experience in electronic payment systems, parking meters, or pay station technology.
Experience with fleet coordination, vehicle maintenance tracking, or state fleet programs.
Experience using maintenance management software or work order management systems.
Basic knowledge of networking, communications, and connectivity troubleshooting.
Experience training or providing technical guidance to operational staff.
Experience working in higher education, parking operations, transportation services or related environments.

Responsibilities

Oversee the maintenance, operation, and troubleshooting of parking equipment including lot pay stations, single-space meters, parking management software, meter management systems, vehicle tracking systems, network-connected field equipment, and associated back-office systems.
Diagnose and resolve hardware, software, networking, and connecting issues in collaboration with Auraria Campus IT and system vendors.
Maintain current knowledge of applicable operating systems and coordinate firmware, software, and hardware updates.
Perform component repair and replacement to ensure uninterrupted operation of parking systems.
Maintain detailed documentation of maintenance activities, system performance, equipment diagnostics, and corrective actions.
Conducts or support staff in training on parking equipment operations with supervisor oversight, software systems, and troubleshooting procedures and maintain associated training documentation.
Follow established campus safety procedures, lockout/tagout protocols, and departmental operating procedures while performing maintenance and repair activities.
Ensure the safe operation and handling of tools, vehicles, equipment, and maintenance materials.
Assist the Assistant Director with setup, maintenance, and logistics for new and existing mechanical systems and equipment.
Manage maintenance schedules, vehicle service work orders, repairs, and inspections for departmental state fleet vehicles in coordination with campus Vehicle Maintenance, and State Fleet teams.
Document all vehicle maintenance and repairs, including cost estimates, labor, and parts usage.
Ensure compliance with state fleet, campus vehicle, maintenance, and safety requirements.
Monitor vehicle condition and recommend repairs, replacements, or preventive maintenance activities as needed.
Serve as secondary point of contact under the Assistant Director for vendor services and repairs, including parking technology and equipment vendors.
Generate, submit, and track work orders and purchase requests for equipment maintenance, repairs, and upgrades.
Obtain quotes and estimates for repairs and replacement parts and provide recommendations using repair logs and operational data to support budget alignment.
Track software, hardware, and system changes and communicate updates to the Assistant Director and Operation Coordinators.
Assist with coordinating vendor access, service schedules, and project implementation activities.
Maintain accurate inventories of field signage, equipment parts, maintenance supplies, and operational materials.
Prepare and submit daily, weekly, and monthly maintenance, inventory, and operational reports.
Record collection transactions, equipment repairs, and associated costs for budget tracking purposes.
Forecast inventory needs and coordinate replenishment efforts to prevent operational interruptions.
Maintain accurate maintenance records, work orders, and equipment history files.
Provide professional customer service to students, faculty, staff, visitors, and campus partners regarding Parking & Transportation Services operations.
Respond promptly to filed service requests, equipment issues, and customer concerns.
Assist with special events, including parking operation support, equipment deployment, signage placement, traffic control devices, cones, barriers, and related filed operations as needed.
Support operational activities that contribute to sage, efficient, and customer focused parking services.
Support Operations Coordinators by performing operations tasking in the absence of operations staff (i.e., Shuttle Services, Enforcement).
Conduct or assist in staff training related to equipment repair, License Plate Recognition (LPR) systems, parking technology systems, and operational procedures with supervisor oversight.
Provide technical guidance and operational support to staff during maintenance activities and special projects.
Perform other duties as assigned to support departmental operations.