Winnsboro, La

Heunets•Winnsboro, LA

3d•Onsite

About The Position

We are seeking qualified and dependable Data Center Technicians to support data center operations, infrastructure installations, troubleshooting, maintenance, and break/fix activities. Technicians will work with server and network hardware, cabling, IMAC activities, and related infrastructure while meeting customer procedures and SLA requirements. This is a 3-month project. We are looking for qualified and dependable technicians who can commit to the project duration and consistently meet customer expectations and SLA requirements.

Requirements

2+ years of hands-on data center or IT infrastructure experience.
Strong experience with enterprise server and network hardware.
Hands-on experience with rack & stack, cabling, hardware installation, and break/fix support.
Good understanding of data center operations and infrastructure.
Experience troubleshooting hardware and connectivity issues.
Ability to read and follow technical documentation, diagrams, and SOPs.
Ability to work independently in a data center environment.
Strong communication, documentation, and problem-solving skills.
Reliable transportation and availability to work scheduled shifts.
Ability to provide required tools and PPE.
Ability to meet customer/site access and security requirements.

Nice To Haves

Data center, networking, server, or relevant IT certifications are a plus.

Responsibilities

Perform installation, troubleshooting, maintenance, and break/fix support for data center equipment.
Rack, stack, install, move, and decommission servers and network equipment.
Perform hardware diagnostics and replace components such as hard drives, memory, power supplies, fans, and other field-replaceable units.
Install, troubleshoot, label, trace, and manage copper and fiber network cabling.
Assist with the installation and basic troubleshooting of network equipment.
Execute IMAC (Install, Move, Add, Change) activities according to established procedures.
Follow customer SOPs, security requirements, safety procedures, and work instructions.
Accurately document work performed, equipment/serial numbers, test results, and site changes.
Coordinate with remote NOC/engineering teams and escalate issues when required.
Maintain professional communication with customers, site personnel, and project teams.
Complete assigned work orders within required SLA and project timelines.