Field Engineer

MSX International • Grand Rapids, MI

2d • Onsite

About The Position

The Field Engineer supports the identification of quality issues and assists with hands-on root cause analysis for OEM Manufacturing, Engineering, and Supplier Operations. The role provides on-site support to dealer technicians, helps resolve product technical issues, and documents mission findings, corrective actions, and any shortfalls identified for the OEM enterprise. The position is field-based and requires travel to dealerships within a designated area.

Requirements

• At least 5 years of automotive experience.
• Master Technician Certification or equivalent experience.
• 1–3 years of teaching experience.
• Ability to travel to dealerships within a designated area.
• Ability to communicate technical information to all levels within the client organization and dealerships.
• Ability to analyze data and create custom reports.
• Ability to effectively use MS Word, Excel, and other customized software.
• Ability to work independently and manage a progressive workload in a fast-paced environment.
• Highly motivated, adaptive, and autonomous, with the ability to deliver results.

Responsibilities

• Provide on-site support to dealer technicians and help resolve product technical issues.
• Document findings from each mission and the corrective actions taken.
• Document shortfalls identified during missions and report them to the OEM enterprise.
• Support the identification of quality issues and hands-on root cause analysis for OEM Manufacturing, Engineering, and Supplier Operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed