Senior Field Engineer

Black Box•United States,

6d•Onsite

About The Position

The Field Engineer role plays a vital role in the planning, implementation, and maintenance of telecommunication systems and infrastructure. This role requires regular travel to various job sites, including client locations, to provide on-site support and ensure smooth operations of telecommunication networks. The Field Engineer role plays a vital role in the planning, implementation, and maintenance of telecommunication systems and infrastructure. This role requires regular travel to various job sites, including client locations, to provide on-site support and ensure smooth operations of telecommunication networks.

Requirements

3-5 years experience in commissioning multiple vendor DAS equipment
Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. Equivalent work experience will also be considered.
Proven experience as a Telecommunication Field Engineer or a similar role.
In-depth knowledge of telecommunication systems, protocols, and technologies (e.g., TCP/IP, Ethernet, VLANs, OSPF, BGP, MPLS).
Proficiency in configuring and troubleshooting network equipment, such as routers, switches, firewalls, and wireless access points.
Strong understanding of structured cabling principles and network infrastructure design.
Familiarity with network monitoring tools and diagnostic utilities.
Excellent problem-solving and analytical skills to identify and resolve network issues effectively.
Ability to work independently and handle multiple tasks simultaneously while adhering to deadlines.
Strong interpersonal and communication skills to collaborate with diverse teams and interact with clients professionally.
Availability for regular travel to client sites and flexibility to work outside regular business hours when necessary.

Responsibilities

Install, configure, and commission telecommunication equipment, including routers, switches, access points, and other network devices.
Collaborate with the design and engineering teams to ensure accurate implementation of network architecture and configurations.
Perform system testing and troubleshooting to identify and resolve network issues promptly.
Conduct regular maintenance activities, including software updates, hardware replacements, and network performance monitoring.
Respond to network outages, service disruptions, and customer complaints to minimize downtime and ensure timely resolution.
Provide technical support to end-users and assist in troubleshooting network-related problems.
Conduct site surveys to assess the feasibility of network installations and identify potential challenges or requirements.
Create detailed documentation of network infrastructure, including diagrams, cable layouts, and equipment inventory.
Maintain accurate records of all network configurations, changes, and maintenance activities.
Perform field testing and commissioning of telecommunication systems to ensure proper functionality and adherence to industry standards.
Conduct acceptance tests and verify network performance against specified parameters.
Generate comprehensive reports on test results, highlighting any deviations or issues encountered.
Collaborate with cross-functional teams, including project managers, network engineers, and technicians, to ensure seamless project execution.
Communicate effectively with clients, stakeholders, and team members to understand project requirements and provide regular updates on progress.
Participate in meetings, training sessions, and knowledge-sharing activities to enhance technical skills and stay updated with emerging technologies.