Field Engineer

Boingo•Frisco, TX

33d•Remote

About The Position

Boingo is seeking a Field Engineer to manage and maintain Distributed Antenna Systems (DAS) networks. This role involves ensuring system performance, collaborating with various teams and partners, and taking ownership of venue networks. The ideal candidate will be energetic, customer-focused, and possess in-depth knowledge of DAS networks. You will be responsible for maintaining and enhancing system performance, working with cutting-edge technology, and tackling complex technical challenges with a supportive team.

Requirements

3+ years of hands-on experience as a DAS or Cellular Field Engineer.
Familiarity with DAS OEMs (e.g., CommScope, JMA, Corning Mobile Access, SOLiD) and their performance benchmarks.
Experience managing subcontractors remotely across large regions.
Ability to read and interpret construction drawings, RF schematics (iBwave / Ekahau), and blueprints.
Proficiency in updating reports and trouble tickets.
Physical ability to lift 50 lbs., work outdoors, on ladders, and in confined spaces.
Experience with electrical wiring, ESD products, and working in construction or installation environments with minimal supervision.
Certifications in test equipment (e.g., Anritsu Sweep Master) and connector coring / compression techniques.
Basic LAN Layer 1 & 2 troubleshooting, including Cisco CLI knowledge.
Formal training or equivalent hands-on experience in basic installation procedures.

Nice To Haves

Willingness to travel within the Southwest region for up to a week and occasionally work shifts outside regular hours.

Responsibilities

Manage procurement for venues, ensuring cost efficiency and budget adherence for hardware and subcontractor labor.
Optimize network performance by collaborating with system integrators and the operations deployment team during commissioning and integration.
Review and approve system integrator reports, ensuring compliance with carrier KPIs.
Analyze system health data, including Layer 3 messaging KPIs and carrier RAN metrics, and conduct quality control checks.
Perform routine health checks, preventative maintenance, and ensure system performance aligns with original turn-up standards.
Generate internal and external performance reports for stakeholders.
Conduct system testing, including RF sweep, fiber testing, PIM, and carrier handset testing.
Remotely monitor venues, troubleshoot issues, and coordinate subcontractor dispatch when necessary.
Build relationships with service providers to enhance system performance through data analysis.
Perform benchmark testing, RF site surveys, and create as-builts for new and existing venues.
Execute system modifications and additions, including DAS, Small Cell, and Wi-Fi equipment installations, rack stacking, and cable routing.
Work with hand and power tools, coaxial PPC compression tools, Cat5/6 terminations, and RF test equipment.
Maintain strong technical knowledge of wireless network products and ensure compliance with safety, business conduct, and quality assurance standards.