Field Engineer - Tampa, FL

UL Solutions•United States,

2h•$80,000 - $90,000•Remote

About The Position

UL Solutions’ Field Engineering team works on-site with customers to understand their needs and how they meet market requirements. The team helps ensure certified products continue to comply with UL Solutions’ requirements and works with customers to address changing needs. Field Engineers travel to customer companies and manufacturing facilities to carry out risk-based inspections and support the integrity of existing certifications. This role performs factory inspections and audits, verifies products and production documentation, and prepares inspection and non-conformance reports. It also provides technical and administrative customer support throughout the product certification lifecycle, builds strong relationships with customers and internal teams, and promotes customer satisfaction and appropriate expansion of services. The role is home-office based, with independent scheduling and extensive travel as essential job functions. The employee’s designated home address must be within the assigned service territory. The posting also states that the employee must be located or willing to relocate to the Brea, California area, despite the title’s Tampa, Florida location. Extensive travel may reach approximately 60,000 kilometers (37,000 miles) per year. The estimated salary range is $80,000 to $90,000, with annual bonus compensation targeted at 5% of base salary. Benefits include medical, dental and vision coverage, wellness benefits, retirement savings, and paid vacation, holidays, and sick time.

Requirements

Bachelor’s degree or post-secondary vocational education diploma in a relevant technical discipline, or equivalent experience.
Minimum 3 years of directly related experience.
Good written and verbal communication skills in English and the local language.
Valid driver’s license with a good driving record where applicable.
Readiness and ability to travel extensively; travel is an essential function and may be up to approximately 60,000 kilometers (37,000 miles) per year.
Good communication skills.
Commitment to customer focus.
Good IT skills.
Must be located or willing to relocate to the Brea, California area.
Must have a designated home address within the assigned service territory.
Must comply with applicable company driver program requirements.

Responsibilities

Perform inspections and audits in accordance with applicable Standards and UL Solutions internal operating procedures.
Review and select products, components, and sub-assemblies eligible for UL Solutions markings during factory visits.
Verify components, materials, markings, and UL Solutions Labels for selected products.
Verify production records and documentation.
Review previous inspection results and potential corrective actions.
Check calibration of test equipment and measurement tools.
Select samples and witness factory tests and review test records when required.
Create and submit inspection reports and potential non-conformance reports.
Review traceability and inspection programs.
Independently schedule inspections and complete assigned tasks on time from a home-office arrangement.
Assist customers with questions about UL Solutions services, explain and promote services, and help resolve technical and administrative issues.
Build relationships with UL Solutions local office, Customer Service, Invoicing, Sales, Label Center, Customer Advocacy, and Engineering departments.
Build customer relationships, deepen partnerships, expand business knowledge, and provide on-site customer value.
Deliver customer satisfaction and service expansion while maintaining customer loyalty.
Support customers throughout the product lifecycle and address ongoing certification service needs.
Provide customized assistance with product launches, process adjustments, and growth opportunities.
Read and follow the Underwriters Laboratories Code of Conduct and physical and digital security practices.
Perform other duties as directed.
Meet extensive travel requirements, including travel by car, commercial aircraft, public transportation, or other authorized transportation methods as needed.
Maintain a valid driver’s license and meet applicable legal, insurance, and medical requirements when driving is required.
Remain compliant with any company driver program.
Maintain a designated home address within the assigned service territory and obtain advance written manager and HR approval for relocation outside the approved territory.