Field Engineer

Unisys • Reading, PA

7h • Onsite

About The Position

As a Field Engineer, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. This is a driving position requiring reliable transportation as the role services the metro and surrounding areas. You will be responsible for closing service tickets in real time in the Call Management system using a company-provided phone. Mileage for travel to work locations during the day will be reimbursed per the standard mileage rate. Dell certifications are required once an offer is extended and prior to starting work, and these are provided at no cost to the candidate.

Requirements

• 1+ Years of hands-on experience with laptop and desktop break-fix.
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications.
• Ability to resolve basic / non-complex problems as directed.
• Must have reliable transportation.
• Dell certifications are required once an offer is extended and prior to candidate starting work.

Nice To Haves

• Computer-building background experience preferred.

Responsibilities

• Repair Laptops and Desktops in the metro area.
• Perform repair activities such as replacing hard drives, motherboards and keyboards.
• Perform whole unit swaps.
• Repair or replace PC peripherals.
• Close service tickets in real time in the Call Management system using a company-provided phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed