Field Engineer (Commissioning)

Visual Sound•Broomall, PA
•Onsite

About The Position

Visual Sound is seeking a skilled AV Field Engineer (Commissioning) for its corporate office in Broomall, Pennsylvania. The role is accountable for troubleshooting, reinstalling, and maintaining electronic audio/visual equipment, and for installing and servicing systems efficiently to minimize downtime and maximize performance. The stated office hours are Monday through Friday, 8:30 AM to 5:00 PM. The Field Engineer commissions AV systems and related equipment, communicates system performance to customers and the Installation Department, assists with installation and commissioning work, and creates user guides and trains end users. The role also contributes to process and workflow improvements, coordinates with installation management to support a professional and safe work environment, and maintains communication, documentation, paperwork, tools, and a company vehicle. Travel to client sites and occasional out-of-town travel are required.

Requirements

  • Formal education in electronics or a related field.
  • Minimum of two years of AV experience; a four-year degree or military experience may be considered in place of job experience.
  • Experience with enterprise video conferencing solutions, including hardware and software such as Zoom, Microsoft Teams, Google Meet, BlueJeans, or Cisco TelePresence.

Nice To Haves

  • AVIXA General CTS (Certified Technical Specialist) certification is preferred.

Responsibilities

  • Commission AV systems in the field and perform other engineering-related duties.
  • Communicate system performance to customers and the Installation Department.
  • Perform final commissioning of audio-visual equipment, including audio DSPs, CODECs, switchers, control systems, VTC systems, and video processors.
  • Assist the Technical Operations team with installation and system commissioning work as needed.
  • Create user guides and train end users to use their A/V control systems.
  • Refine current processes, develop improved workflows, and make informed recommendations.
  • Work closely with the Installation Manager and Manager of AV Integration to maintain a professional and safe working environment.
  • Maintain clear communication and organize documentation, paperwork, tools, and the company vehicle.
  • Travel to client sites, including occasional out-of-town travel.
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