Field Engineer, xPloration

OmniAb•Emeryville, CA

10d•Onsite

About The Position

OmniAb provides our pharmaceutical industry partners access to the most diverse antibody repertoires and cutting-edge screening technologies to enable discovery of next-generation therapeutics. We leverage our state-of-the-art technologies to facilitate the discovery of best-in-class antibodies. Within OmniAb are also core capabilities for the discovery and screening of high-value ion channel and transporter targets. OmniAb consists of dynamic, collaborative and innovative team members that are passionate about contributing to the technological frontier of drug discovery and to the advancement of global human health. Together, with our partners, we are enabling the discovery of next-generation therapeutics. We’re seeking a Field Engineer to support testing, QC, and field maintenance of OmniAb’s xPloration™ high-throughput screening platform. This person will validate new hardware and software features in-house alongside the Technical Product Development team, run acceptance testing on new instruments before they ship, and travel to partner sites to install, maintain, and troubleshoot systems already in the field. The role also handles operational logistics including instrument and consumable shipments. This role works closely with the Field Applications Team and Technical Product Development team. This role reports to the Senior Manager, Technical Product Development. This is an onsite position based out of our Emeryville headquarters, with travel up to 25% to partner sites. This is a full-time position, and the office hours are between 8am–5pm PT.

Requirements

BSc in Engineering, Electronics, Physics, Biomedical Engineering, or a related technical field and 5+ years of hands-on experience working with complex laboratory or analytical instruments. Alternatively, an MSc in a relevant field with 2+ years of hands-on experience.
Strong diagnostic and problem-solving skills for both hardware and software issues.
Experience documenting service activities and producing clear, detailed reports.
Good written and verbal communication skills, and comfortable training others on technical equipment.
Organized and able to balance field work, in-house testing, and logistics tasks.
Able to work independently in the field and collaboratively with internal teams.
Willingness to travel up to 50%.
Physical ability to lift upto20 lbs. and work in a range of laboratory environments.
Proficiency with Microsoft Office and familiarity with service management or ticketing software.
Proficiency in programming languages such as Python, Java, C++, etc.

Nice To Haves

Experience supporting high-throughput screening, single-cell, microfluidic, or imaging platforms in a life sciences setting.
Familiarity with antibody discovery workflows or biotech R&D environments.

Responsibilities

Test new xPloration™ hardware and software features in-house with the Technical Product Development team to identify issues before release.
Run acceptance testing and QC on new instruments before they ship, and document performance against spec.
Travel to partner sites to install, maintain, and repair xPloration™ instruments.
Troubleshoot hardware and software problems using logs, schematics, and factory protocols.
Share findings with Field Applications Scientists and Technical Product Development so they can follow up with partners.
Coordinate instrument and consumable shipments, manage parts inventory, and track service activities.
Contribute to SOPs, service procedures, and other technical documentation.
Maintain accurate service records, installation reports, and QC documentation.
Follow safety and quality standards in the lab and at partner sites.
Other duties as required.