Field Engineer

ALLO Communications • Sierra Vista, AZ

10d

About The Position

This position serves an essential function in the quality construction of ALLO’s outside fiber plant, leading a team of Field Engineers to execute fiber plan sets, and in the most efficient way possible. Our Field Engineers assure that ALLO construction is completed safely, on budget and on schedule and fully to specifications. As a Field Engineer II, you will provide training and oversight of Level I Field Engineers to improve all processes continually while promoting ALLO’s core values: Honest, Exceptional, Local and Hassle-Free.

Requirements

• Previous experience in fiber construction and/or quality assurance is required.
• High-level knowledge of Construction and the finished product with customer satisfaction.
• Mastery of interpreting fiber design plan sets.
• Extensive knowledge of Excel, Microsoft Word, Smartsheet and GIS/CAD.
• Skill to communicate effectively with customers, contractors and employees across multiple communication mediums – e-mail, text and phone calls – and any other communication platform.
• First-rate negotiating, mathematical and organizational skills.
• Must thrive under pressure and meet deadlines with a high success rate.
• Ability to operate a company vehicle and maintain a valid driver’s license.
• Attention to detail is paramount.
• Ability to read and interpret legal descriptions.
• Ability to work independently on multifaceted projects.
• Strong verbal and written communication skills to present facts clearly and accurately in graphic form.
• Demonstrate ability to train and lead others, manage multiple projects, meet deadlines and make independent decisions within guidelines.
• Must be able to work overtime as required.

Nice To Haves

• Post-secondary degree is strongly preferred.

Responsibilities

• Ensure that fiber construction meets all specifications by working proactively with contractors, inspect work upon completion and submit red lines on time.
• Provide oversight, training and coaching to Field Engineer I, delegating tasks appropriately and administering corrective action if applicable.
• Review and approve contractor requests and permissions.
• Escalate design-related matters to assure timely resolution for contractor and customers.
• Assure the proper and timely opening and closing of all relevant city permits.
• Manage relationships with contractors, municipal inspectors, team members and internal customers.
• Lead initiatives in Continuous Process Improvement.
• Ensure compliance with Federal regulations, city ordinances and departmental policies.
• Research and resolve complex and unique scenarios.
• Work with internal and external customers to resolve fiber-related issues.
• Other duties as assigned by Manager.

Benefits

• Free internet
• Discounts on other ALLO services
• 401(k) savings match up to 5%
• Quarterly wellness challenges with cash deposit into checking or health savings accounts
• Medical, vision, and dental with low employee costs
• Generous Earned Time Off (ETO) program
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED