Field Engineer - US Remote

Motorola Solutions•Arizona, US Offsite, TN

19h•$75,000 - $85,000•Remote

About The Position

The Field Engineering team plays a crucial role in enhancing public safety by deploying Computer-Aided Dispatch (CAD), Mobile Applications, and Records Management Systems (RMS). They handle all on-premise hardware and equipment installations for government and municipal projects, following Standard Operating Procedures (SOPs) to ensure consistent quality and promote efficient standardization and reuse. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Requirements

High School diploma, Bachelor's Degree in Engineering, IT, Software Engineering, or Technology or 5+ years of experience deploying and integrating complex IP products and systems.
Legal authorization to work in the U.S. indefinitely is required. Please note that employer sponsorships for work permit is not available for this position.
CJIS compliance

Nice To Haves

Proven experience installing, administering, and troubleshooting Server Virtualization/Containerization: Specifically VMware ESXi v.7+ and/or Red Hat OpenShift.
Proven experience installing, administering, and troubleshooting Database Servers: Particularly Microsoft SQL Server 2019 and later
Proven experience installing, administering, and troubleshooting Server Operating Systems: Including Windows Server 2019 and later
Proven experience installing, administering, and troubleshooting Workstation Operating Systems: Such as Windows 10 & 11, and Linux
Proven experience installing, administering, and troubleshooting Network LAN Switches: Experience with HP Arista is a plus
Proven experience installing, administering, and troubleshooting Storage Area Network (SAN): Experience with HPE Alletra and Nimble is a plus
Basic Firewall and Router knowledge: Fortinet Fortigate experience is a plus
Server and Workstation hardware: Experience with HPE compute hardware is a plus
Window Active Directory (AD) administration including Group Policy Object (GPO) and Domain Name System (DNS)
Experience using TeamCity is a plus
Prior experience with the deployment, integration, operations, or administration of Public Safety Applications.
Reside in the Central time zone or Mountain time zone.

Responsibilities

Managing and executing customer installation activities within agreed upon project timeframes.
Verifying the complete functionality and readiness of systems for software deployment.
Conducting routine system tasks like software updates, system upgrades, data backup/restoration, and troubleshooting.
Gaining a deep understanding of public safety customer environments to ensure optimal product security and reliability.
Demonstrating proficient software and IP networking skills, coupled with excellent problem-solving abilities.
Deliver solutions that align with existing products, standard interfaces, and pre-defined procedures.
Adhering to all corporate guidelines and completing required training, including CJIS compliance.
Accurately logging billable hours for project work.