Field Engineer Technician

Unisys • Columbus, OH

1d

About The Position

Serves as Field Engineer for large, complex clients and across the range of company products and services. Performs server and storage break and fix. Performs VIP deskside support activities. Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices. Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients. Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Requirements

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 4-6 years’ experience in area of responsibility

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Benefits

• unlimited paid time off
• a 401(k) match
• comprehensive healthcare
• HSA matching
• ongoing learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED