Field Engineer 2 - Dallas, TX

GE HealthCare

2d • Remote

About The Position

As a Field Engineer 2 at GE Precision Healthcare LLC, you will be responsible for providing expert-level technical support, installation, maintenance, and troubleshooting services for complex medical imaging equipment and related systems at customer sites. You will ensure optimal performance and reliability of GE Precision Healthcare products, contributing directly to patient care and customer satisfaction.

This role is located in Dallas, TX.
This role is remote.
Relocation is available.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Requirements

• Associate's degree in Biomedical Engineering, Electrical Engineering, Electronics Technology, or a related technical field; Bachelor's degree preferred.
• Minimum of 3+ years of experience in the installation, maintenance, and repair of complex medical imaging equipment, preferably with GE Healthcare products.
• Proven expertise in troubleshooting and repairing sophisticated electronic, mechanical, and computer-controlled systems.
• Strong understanding of medical terminology, anatomy, and clinical applications related to medical imaging.
• Proficiency in reading and interpreting schematics, wiring diagrams, and technical manuals.
• Excellent problem-solving skills and the ability to work independently under pressure.
• Exceptional communication and interpersonal skills, with the ability to explain complex technical issues clearly to non-technical personnel.
• Customer-focused mindset with a dedication to providing high-quality service.
• Valid driver's license and willingness to travel extensively within an assigned service territory, including overnight stays as required.
• Ability to lift and move heavy equipment (up to 50 lbs) and work in various hospital and clinic environments.
• Familiarity with regulatory requirements for medical devices (e.g., FDA, ISO).
• Proficiency with standard computer applications (e.g., Microsoft Office Suite).
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
• We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Perform installation, calibration, and commissioning of a wide range of GE Precision Healthcare medical imaging equipment, including but not limited to Monitoring, Telemetary and Diagnostic Cardiology.
• Conduct preventative maintenance, corrective maintenance, and advanced troubleshooting on complex electrical, mechanical, and software-driven systems.
• Diagnose and repair intricate technical issues, often involving detailed circuit analysis, system diagnostics, and software debugging.
• Provide on-site technical support to customers, including responding to service calls, resolving technical problems efficiently, and offering operational guidance.
• Collaborate with clinical staff and other healthcare professionals to understand equipment performance needs and optimize system functionality.
• Maintain accurate and detailed service records, documentation, and reports using company-provided tools and systems.
• Manage assigned inventory of parts, tools, and test equipment, ensuring proper calibration and availability.
• Participate in advanced product training and continuous learning to stay current with GE Precision Healthcare’s evolving technology.
• Adhere to all company safety procedures, quality standards, and regulatory requirements, including those related to medical devices.
• Act as a technical resource and mentor for less experienced field engineers.
• Build and maintain strong customer relationships through professional conduct, effective communication, and exceptional service delivery.
• Identify opportunities for equipment upgrades, service contract renewals, and other sales leads.

Benefits

• Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
• Relocation Assistance Provided: Yes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree