Field Enablement Assistant

Calix

1d•$64,800 - $124,200•Remote

About The Position

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve. We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences. The Field Enablement Associate plays a key role in helping the Field Enablement team scale programs, maintain operational discipline, and support the systems, content, and workflows that drive readiness across Sales, Success, and Partner teams. This role supports the design, build, rollout, maintenance, and ongoing improvement of enablement programs, including onboarding, certifications, release readiness, role-based learning paths, content updates, platform hygiene, and recurring program operations. Working as part of the Field Enablement team, this role partners with Sales, Success, Product Marketing, Product, Operations, and other stakeholders to help ensure teams have the training, resources, tools, and workflows needed to execute consistently, improve productivity, and deliver business outcomes. The ideal candidate is highly organized, detail-oriented, comfortable working across multiple systems, and interested in using AI and automation to reduce manual work, improve quality, and help the Enablement team scale its impact.

Requirements

Bachelor’s degree in Marketing, Business Administration, Communications, Learning and Development, or a related field
3+ years of relevant experience, including internships, preferably in a B2B, SaaS, technology, sales enablement, learning, operations, or program support environment
Strong organizational skills with the ability to manage multiple priorities, track details, and deliver high-quality work on time
Ability to work independently on defined tasks while collaborating effectively across teams and stakeholders
Experience with learning platforms, content management systems, sales tools, or enablement platforms is preferred, such as Seismic, Seismic Learning, Spekit, Gong, Second Nature, Salesforce, Agentforce, or similar tools
Comfort using AI, automation, or workflow tools to improve productivity, reduce manual work, and streamline repeatable processes
Strong written and verbal communication skills, with the ability to organize information clearly for different audiences
Analytical mindset with the ability to review data, identify trends, and surface insights that help improve enablement programs and operations
Detail-oriented approach to content organization, system hygiene, process documentation, and operational follow-through
Willingness to learn new tools, processes, enablement practices, and AI-supported ways of working

Responsibilities

Support the development, delivery, and maintenance of enablement programs, including training courses, learning paths, onboarding experiences, certifications, and release-readiness initiatives
Help standardize and maintain scalable program structures across roles, regions, quarters, onboarding phases, and recurring enablement motions
Support day-to-day enablement operations, including assignments, tracking, reminders, reporting checks, content updates, and request routing
Help manage and maintain enablement platforms, content libraries, and learning systems to ensure materials are accurate, organized, current, and easy to access
Support content lifecycle management, including updates, organization, tagging, archiving, optimization, and reuse of existing resources
Assist with onboarding pathways, certification requirements, role-based curricula, and program structures aligned to evolving business priorities
Partner with cross-functional teams, including Sales, Success, Marketing, Product, and Operations, to ensure training and content reflect current priorities, messaging, and workflows
Support enablement requests by helping intake, organize, route, track, and follow through on work across the team
Help track enablement engagement, completion, adoption, platform usage, and other performance signals to identify trends and opportunities for improvement
Contribute to documentation, process discipline, team site maintenance, audits, and operational consistency as the team scales
Use AI and automation to reduce manual work, accelerate documentation and reporting, improve process consistency, and increase the team’s overall productivity
Participate in enablement projects and initiatives, owning defined workstreams and helping drive execution from planning through completion