Field Employment Specialist - East Athens

Goodwill of North Georgia•Athens, GA

1d•Hybrid

About The Position

As an Employment Specialist, you will be self-directed and sales-oriented, playing a critical role in helping associates in our career centers find or improve employment. You will be responsible for securing contracts and agreements from employers, negotiating employment opportunities for program participants, and driving sales through market analysis and lead generation. This role involves extensive field visits, building and maintaining relationships with business partners and funding agencies, and providing leadership to Job Coaches. You will ensure the delivery of high-quality, individualized services aligned with the mission of Goodwill of North Georgia.

Requirements

Master’s degree in rehabilitation counseling, vocational rehabilitation or a counseling related field that may include, but is not limited to degrees in rehabilitation, education, social work or psychology or closely related field.
OR – A Bachelor’s degree in vocational rehabilitation or a counseling related field that may include, but is not limited to degrees in rehabilitation, education, social work or psychology or closely related field AND (1) year experience in a related field.
OR – An Associate’s degree in vocational rehabilitation or a counseling related field that may include, but is not limited to degrees in rehabilitation, education, social work or psychology or closely related field AND (2) years experience in a related field.
OR – (3) Three years experience in counseling, linking with community resources, special education or instruction.
Strong sales background.
Good time management, analytical, writing and communication skills.
Specialized knowledge that will assist in the ability to obtain contracts and negotiate fee-for-service opportunities include strong working knowledge of medical, psychological, social, and vocational aspects of disability and/or disadvantaging conditions; of community resources; of occupational information and job readiness.
Proven ability to develop strategic relationships, extensive experience networking with employers and industry leaders.
Proficiency with Microsoft Office Suite.
Ability to provide positive leadership in a flexible geographic environment where self-direction, prioritizing and organizational skills will be crucial to success.
Ability to be flexible in hours and work locations (across greater service area) to accommodate the needs of the Business contracts, Program and Goodwill.
Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.
Position travels extensively to business customers in the field; must have access to reliable transportation and a clean motor vehicle report (MVR).
Must be able to safely operate a vehicle and hold a valid Georgia Drivers License.

Nice To Haves

Ability to push, pull and lift 20 lbs. with or without accommodations.
Must be able to meet all physical requirements to perform all duties relating to Career Services, which may include driving, material handling, transport and carrying of documents, handbooks and various supplies.

Responsibilities

Negotiate and secure contracts/agreements with employers for which a fee is paid.
Negotiate and secure highest quality employment matches with an emphasis on fee-for-service opportunities appropriate to participant strengths and skills.
Identify and report leads, market analysis, and other services in response to market and program demand in order to drive sales.
Maintain regular contact with business partners who are contracting for services with Goodwill of North Georgia as well as with funding agencies.
Provide leadership, coaching, and assign job tasks to Job Coaches on daily activities and to coordinate schedules to ensure customers are satisfied with service delivery and to maintain account relationships.
Ensure that highest quality individualized services are delivered with a focus on the mission of Goodwill of North Georgia.
Conduct research and analysis and prepare reports as requested on employment/labor market trends and placement outcomes in order to improve sales effectiveness.
Build and maintain employer relationships through Business Advisory Councils (BACs) and other employer forums.
Ensure and maintain accurate documentation of operations.
Open, review, and maintain participant case files and documents according to Career Services policies and procedures.
Develop and implement individual plans for each service delivered.
Prepare professional development plan (PDP) and engage in quarterly updates in achieving goals.
Comply with Agency, Career Services, CARF, federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.
Attend majority of quarterly targeted training forums (TTF).
Completion of all Career Services core training.