Manager, Field Educ Business

Wella

21d•$72,000 - $95,000

About The Position

The Field Education Business Manager, Salon & Schools delivers education, partners with customers, and supports sales partners to grow and convert Salon & School business. The role facilitates educational classes that drive consumption of Wella brands for the DSO and BSG channels and align with channel KPIs. It coaches independent stylist contractors who deliver education seminars and partners with customers and sales teams to develop and execute customer-specific education strategies, including conversions, classes, and custom events. The role supports multiple sales territories in partnership with Account Managers and Distributor Sales Consultants, and represents Education internally and externally with hairdressing credibility. The position plans and delivers education tied to sales goals, education scorecards, deliverables, and the brand initiative calendar. It manages a roster of independent stylist contractors and budgets for seminars, travel and entertainment, and office supplies and samples. The manager leads engaging seminars online and in person for licensed beauty professionals, covering product knowledge and craft and techniques, and develops relationships across education, customer, and sales teams. The role requires at least 60% travel, including overnight and long-distance travel, and availability for weekends, evenings, and occasional extended hours.

Requirements

Valid cosmetology license.
At least 5 years of hairdressing experience behind the chair.
At least 3 years of facilitation, teaching, or presentation experience.
Ability to work weekends, evenings, and occasional extended hours.
Ability to transport education presentation materials and sample cases.
In-depth knowledge of the beauty and hairdressing industry and local marketplace.
Commercial and sales acumen to coach salon and school owners and managers on business strategy and development.
Strong industry competitor awareness, with a focus on color.
Structured, solution-oriented thinking, with strong analytical and strategic abilities.
Self-initiative, proactivity, and ability to lead by example.
In-depth knowledge of online and offline professional education and a fashionable image.
Proficient written and verbal English skills.
Proficiency with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel, and Apple devices and apps.
Proficiency with relevant digital and social media platforms, including Instagram, TikTok, YouTube, and LinkedIn.
Ability to travel at least 60% of the time, including overnight and long-distance travel.
Valid driver's license.

Nice To Haves

Bilingual Spanish skills in specific markets.

Responsibilities

Facilitate education seminars.
Plan and manage education for assigned territories in alignment with sales goals, education scorecards, deliverables, and the brand initiative calendar.
Contract and maintain a roster of independent stylist contractors.
Manage budgets for seminars, travel and entertainment, and office supplies and samples.
Support independent contractors in meeting current and future business needs and sustaining business results.
Deploy education seminars and programs and establish clear expectations for the Wella Professional Education team.
Lead engaging online and in-person seminars for licensed beauty professionals, including foundational product knowledge and craft and techniques.
Build and maintain internal and external networks and relationships with education teams, customers, and sales teams.
Create action plans and follow through to achieve results.
Stay current on trends, thinking, and issues in the professional beauty hair industry.
Attend regional and company training for craft and career development.
Partner with customers and sales teams to execute customer-specific education strategies, including conversions, classes, and custom events.
Coach salon and school owners and managers on business strategy and development.
Represent Education internally and externally with hairdressing credibility.