Field Dispatcher

Academy Bus•New Brunswick, NJ
•Onsite

About The Position

As a Field Dispatcher, you will be responsible for coordinating our drivers and customers along our routes at the Rutgers University Campus in New Brunswick, NJ. You will partner closely with the Operations Manager, Operations Supervisor, and Maintenance teams, to support the overall safety and efficiency of service while providing exceptional customer service. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.

Requirements

  • Multi-tasker who works well under pressure and thrives in a fast paced environment
  • Positive attitude and commitment to customer satisfaction
  • Technically savvy
  • Organized with attention to detail
  • Team player with drive for results
  • Strong written and verbal communicator with a professional presence

Nice To Haves

  • CDL with Passenger & Air Brake endorsements is preferred

Responsibilities

  • Coordinate drivers for daily operations
  • Ensure safety procedures are followed in the field
  • Be present and visible in the loading areas and provide assistance as required
  • Communicate information clearly and concisely via direct connect radio or phone
  • Accurately update logs and complete required documentation
  • Keep the field supervisor, dispatch and operations teams updated on operations

Benefits

  • Medical, Dental, Vision, Prescription and Life insurance
  • Supplemental coverages
  • 401K plan
  • Paid Time Off
  • Holiday Pay
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