Field Director, Regional and Government Accounts – Payers (West)
About The Position
The Field Director, Regional Payer leads, collaborates, and directly manages an external team of Strategic Market Directors who are fully accountable for, and have primary responsibilities for the JJIM portfolio across Commercial, Medicare, and Medicaid Payers, as well as leading internal coalitions to understand market influencers and mitigate potential risks. The Field Director is responsible for ensuring product access and profitability within Commercial Health Plans, PBM’s, and State Medicaid Accounts through direct interaction, coaching and guidance of their direct reports. The Field Director also serves as a thought leader and expert resource for specific areas of expertise in the local market, across the Johnson & Johnson Innovative Medicine therapeutic areas and portfolio of products and navigates alignment with internal Value, Access, and Pricing and brand teams on strategies to achieve product access. The Field Director counsels on contractual terms and determines corrective action to remediate any identified deficiencies or reported disputes. The Field Director ensures that customized business plans, strategic goals and objectives, and account plans are developed for each stakeholder that aligns with Regional, National, and Company goals. The Field Director communicates strategically to highlight initiatives, activities, and achievements that bring positive visibility to the organization. This person is responsible for managing operational aspects of their teams (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs. The Field Director hires, develops, assesses, trains, and motivates team members to achieve business and professional developmental goals and objectives. They coach others to effectively convince internal and external stakeholders to build mutual alignment, adopt difficult positions, and achieve outcomes that are both customer-centric and company.
Requirements
- BA/BS degree required.
- Three to five years of account management experience required.
- Three or more years of people management experience within healthcare required, preferably within pharmaceutical, medical/surgical or device account/sales management required.
Nice To Haves
- Experience leading a customer-facing team, managing multiple projects simultaneously and effectively leading and developing direct reports is strongly preferred.
- Experience in health plans, payer contract negotiations, and contract implementation is strongly preferred.
- Johnson & Johnson therapeutic area and product knowledge preferred.
- Prior experience working with key stakeholders at the Director and Senior Management level preferred.
- Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time preferred.
- Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgment preferred.
Responsibilities
- Leads, collaborates, and directly manages an external team of Strategic Market Directors.
- Ensures product access and profitability within Commercial Health Plans, PBM’s, and State Medicaid Accounts through direct interaction, coaching and guidance of their direct reports.
- Serves as a thought leader and expert resource for specific areas of expertise in the local market, across the Johnson & Johnson Innovative Medicine therapeutic areas and portfolio of products.
- Navigates alignment with internal Value, Access, and Pricing and brand teams on strategies to achieve product access.
- Counsels on contractual terms and determines corrective action to remediate any identified deficiencies or reported disputes.
- Ensures that customized business plans, strategic goals and objectives, and account plans are developed for each stakeholder that aligns with Regional, National, and Company goals.
- Communicates strategically to highlight initiatives, activities, and achievements that bring positive visibility to the organization.
- Manages operational aspects of their teams (e.g., budget, performance, and compliance).
- Implements workforce and succession plans to meet business needs.
- Hires, develops, assesses, trains, and motivates team members to achieve business and professional developmental goals and objectives.
- Coaches others to effectively convince internal and external stakeholders to build mutual alignment, adopt difficult positions, and achieve outcomes that are both customer-centric and company.
Benefits
- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year (may vary by state)
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
