Field Development Test Associate

Serve Robotics • Los Angeles, CA

3d • Onsite

About The Position

As a Field Development Test Associate, you will play a crucial role in both testing and deploying our autonomous delivery robots. You will be responsible for ensuring the reliability and safety of our robots through hands-on testing, field operations, and real-world deployment. Your work will involve executing test plans, troubleshooting software and hardware issues, supporting commercial deliveries, and collaborating across engineering, product, and operations teams. This role blends quality assurance with hands-on operational execution to improve our product and scale our robotic fleet.

Requirements

• Interest in robotics testing, field operations, logistics, or a related field.
• Strong analytical and problem-solving skills, with a detail-oriented approach to quality and testing.
• Ability to work independently in high-ambiguity, fast-paced environments.
• Comfortable walking/biking multiple miles per day and operating large vehicles.
• Valid U.S. driver’s license

Nice To Haves

• Experience in field testing autonomous vehicles or robotic systems.
• Experience with issue tracking tools (e.g., Jira) and familiarity with programming languages like Python or C++.
• Familiarity with data visualization tools (e.g., Grafana, Looker Studio).
• Passion for robotics, efficiency, and real-world automation.

Responsibilities

• Identify, document, and track software/hardware defects, working closely with engineering teams for resolution.
• Deploy, operate, and recover robots in the field, providing real-time troubleshooting and support.
• Conduct commercial deliveries, serving as the primary operator and point of contact for merchants and customers.
• Provide feedback on product functionality, operational issues, and software/hardware performance.
• Develop and refine operational processes to ensure safety, efficiency, and scalability.
• Maintain and uphold robot appearance, cleanliness, and readiness for deployment.
• Assist in software development testing, automation, and data analysis for continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed