Field Data Collection Specialist

Cartesian Systems•Cambridge, MA

5d•Hybrid

About The Position

Cartesian is seeking a Field Data Collection Specialist to join their team at a pivotal moment in their growth. This is a hands-on, impact-driven role focused on data collection, field operations, and R&D product testing. The specialist will spend significant time in retail environments evaluating model performance, collecting and validating data, identifying issues, and helping ensure the technology performs reliably in real-world conditions. Success requires curiosity, attention to detail, and a strong sense of ownership. The role involves investigating problems, working directly with customers and in retail environments, and collaborating closely with technical team members to design and execute critical data collection processes. The position is in-person in Kendall Square, Cambridge, with regular travel to retail stores throughout the Boston area and occasional regional travel.

Requirements

1+ years of experience in a technical, operational, support, research, testing, or related role
Strong attention to detail and ability to execute rigorous, repeatable testing processes
Experience running scripts (e.g., in Python) and working with technical tools
Strong problem-solving skills and ability to work independently in ambiguous environments
Excellent written and verbal communication skills
Professional, customer-facing demeanor
Reliable, accountable, and highly organized
Ability and willingness to travel regularly to retail locations
Associate's or Bachelor's degree in a technical field or equivalent practical experience

Nice To Haves

Experience with product testing, field testing, QA, or beta testing
Experience collecting, validating, or analyzing data
Experience in retail, customer support, customer success, field operations, or deployment roles
Familiarity with Python, SQL, or data analysis tools
Experience supporting data pipelines, data quality monitoring, or operational tooling
Spanish language proficiency
Startup or early-stage company experience

Responsibilities

Plan and run data collection protocols in real-world environments (e.g., retail stores, warehouses, …)
Use and provide feedback on new data collection tooling for R&D and engineering teams
Operate and maintain RFID and other collection devices, and troubleshoot hardware and app issues in the field
Travel to customer sites to evaluate system performance under real-world conditions
Collect, validate, and analyze datasets used to improve product accuracy and reliability
Perform basic scripting, troubleshooting, and debugging to support testing activities
Investigate bugs, edge cases, and unexpected behavior, providing detailed feedback to R&D and engineering teams
Improve and document testing and data collection processes to increase quality, consistency, and efficiency
Test new features, mobile applications, and workflows before deployment
Help represent customer and field perspectives within the organization