Slack Field CTO

Salesforce•Seattle, WA

5d•$191,100 - $348,600•Hybrid

About The Position

Slack is looking for a Field CTO to serve as a technical and strategic extension of the CRO's office — a trusted voice who can represent Slack's product vision, technical architecture, and business value to our most important customers, prospects, and partners. This is not a traditional Sales Engineer or Solutions Architect role — it's a junior Chief Customer Officer: someone who blends deep technical credibility with sales acumen and product fluency, capable of stepping into rooms (executive briefings, board conversations, strategic account reviews) and representing Slack's point of view with authority.

Requirements

10+ years of experience spanning technical pre-sales/solutions engineering, product management, or technical customer success, ideally in enterprise SaaS/collaboration software
Demonstrated ability to operate credibly in both technical (architecture, security, platform/APIs) and commercial (deal strategy, forecasting, executive relationship-building) conversations
Executive presence — comfortable presenting to C-suite audiences and representing leadership externally
Strong product instincts — able to speak fluently about roadmap trade-offs and translate customer pain into product requirements
A track record of influencing complex, multi-stakeholder enterprise deals
Willingness to travel extensively to be "in the field" with sales teams and customers

Nice To Haves

experience with Slack's platform (Workflow Builder, Slack Connect, Enterprise Grid, AI/Agentforce integrations, APIs) or comparable collaboration/communication platforms

Responsibilities

Act as a trusted technical advisor and executive-level proxy in customer and prospect conversations, especially where the CRO cannot be personally present
Translate Slack's platform roadmap and architecture into business outcomes for CIOs, CTOs, and other technical decision-makers
Partner closely with sales leadership on strategic and enterprise deals — shaping technical win strategies, addressing platform/security/scale objections, and unblocking stalled evaluations
Serve as a feedback loop between the field and product/engineering — surfacing customer needs, competitive gaps, and platform requests that shape the roadmap
Represent Slack at industry events, executive forums, analyst briefings, and customer advisory boards
Build and maintain relationships with customer executive sponsors, ensuring technical trust underpins commercial relationships
Mentor and upskill account teams and sales engineers on technical storytelling and platform depth
Partner with product marketing and product management on positioning, competitive differentiation (e.g., vs. Microsoft Teams), and narrative development