Field CTO - Security

Cisco•San Jose, CA

1d•Hybrid

About The Position

The Field CTO role is critical to build and maintain c-level customer relationships across critical accounts while influencing strategic pipeline influence through partners, executive programs, and field initiatives. Field CTOs proactively mitigate renewal risk through targeted executive engagement leveraging Field CTOs’ industry track record and experience. Field CTOs are force multipliers that operate at the intersection of executive trust, strategic vision, and revenue retention. As former customer executives themselves, they bring: Customer executive engagement: build relationships, provide industry insights and leverage best-practice expertise to help customers realize value. Industry thought leadership: provide leading expertise to ensure market credibility while piloting industry change. Partner and strategy interlock: leverage industry and customer insights to drive Partner Sales and Product and Marketing Strategy. The Field CTO Americas role will be instrumental in growing and expanding Splunk’s strategic customer base. With an emphasis on cybersecurity, the Field CTO Americas will break down and simplify complex technologies into comprehensible terms, evangelize cross-functional solutions, and identify strategic partnership opportunities. You will engage, influence, and relate to the C-level suite, including CISOs, managers, internal presales, and engineering teams to drive Splunk’s solutions forward. In addition, you will provide a recurring executive sponsorship role on agreed and aligned strategic customer accounts, as a recognized authority and expert practitioner, so as to build a trusted advisor relationship.

Requirements

Bachelor’s degree and MBA or equivalent work experience
15 years of experience in a customer-facing role explaining strategic and tactical concepts to customers
10+ years of experience with Splunk solutions or equivalent industry solutions
Recent industry experience and deep technical background in technology infrastructure and cloud
Experience selling into large customer environments
Travel up to 20% (may include global travel)

Nice To Haves

Previous C-level experience is preferred

Responsibilities

Engage, build relationships and influence senior executives.
Adeptly have a conversation with C-Level executives and switch to very technical conversations about Enterprise Security and IT Operations capabilities to facilitate future solution vision
Attend Executive Briefing Center meetings and act as a well-rounded Subject Matter Expert (SME) that has the technical depth to confidently present in front of audiences of all sizes and technical backgrounds
Work closely with Sales, Product Management, Product Marketing and Engineering teams providing insights and feedback to benefit our customers and Splunk with priorities and customer vision.
Support qualified and strategic sales opportunities with account teams and senior sales leadership by collaborating on internal meetings, joining customer calls and attending customer-facing meetings
Understand and help to communicate the value proposition for sophisticated customer use cases
Participate in internal conversations during the sales cycle that will enable a positive influence on key partners
Be an inspiring leader within Splunk, in customer meetings and in public settings by understanding where and how Splunk’s capabilities enable our customers to overcome their top challenges for their business
Closely follow trends and direction to shape customer organization priorities
Regularly evangelize solutions as one of our leader with vision experts with customers, at industry conferences, trade shows, and partners [blogging, writing, speaking, industry events, authoring, customer advisory board participant/speaker, executive education, et al]
Continually increase job-related knowledge and skills through formal education, self-study and independent work

Benefits

quality medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
short and long-term disability coverage
basic life insurance
numerous wellbeing offerings
paid parental leave
Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (non-sales roles)
performance-based incentive pay on top of their base salary (sales roles)