Field Coordinator

Help at Home • Springfield, IL

15h • Hybrid

About The Position

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives. We’re seeking a Field Coordinator who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Requirements

• Strong communication skills, oral and written.
• Excellent interpersonal skills.
• Proficient computer skills.
• HOST Trained
• High School Diploma or GED required.
• One (1) to two (2) years of customer service experience required.
• Access to an insured and reliable vehicle.
• Active and current auto insurance.
• Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
• Ability to communicate effectively and clearly with others to exchange information.
• Regular travel on a daily or weekly basis required, even in inclement weather

Responsibilities

• Conduct daily visits to clients' homes, as required (new).
• Answer incoming phone calls and redirect calls, as needed.
• Greet and assist guests, as needed.
• Enter and submit documentation records of home visits.
• Assist the Branch Manager with any other administrative/clerical duties.

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED