Field Coordinator

CCR (Carrier Commercial Refrigeration) • Charlotte, NC

1d

About The Position

CCR Commercial Refrigeration is a global leader in sustainable refrigeration solutions for food retail and industrial applications. We design and manufacture high-efficiency refrigeration systems, display cabinets, mechanical systems, and turnkey solutions that help customers improve product merchandising while reducing energy consumption and operating costs. We combine engineering excellence, disciplined execution, and customer focus to deliver complex programs that support our growth strategy across regions and markets.

Requirements

• Strong organizational skills and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Proficiency in Microsoft Office (Outlook, Excel, Word).

Nice To Haves

• Experience in field service coordination, HVAC/Refrigeration, or technical service environments.
• Familiarity with parts logistics, scheduling, and warranty processes.
• Experience working with cross-functional teams and external partners.
• Experience with SAP and Salesforce in an operational or service coordination capacity.

Responsibilities

• Manage all email communications related to assigned job sites, ensuring timely, accurate, and professional responses.
• Coordinate scheduling of commissioning engineers to meet project timelines.
• Track and manage parts ordering, delivery status, and allocation to job sites.
• Monitor and support warranty processes, including documentation, claims tracking, and communication with stakeholders.
• Maintain accurate records of job status and service activity within Salesforce.
• Serve as a liaison between field teams, customers, and internal departments.
• Identify and escalate risks or delays that may impact job execution.
• Ensure all documentation and updates follow company standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed