Field Consultant (San Jose, CA)
About The Position
We are looking for a Franchise Consultant to provide support to San Jose Franchisee Instructors. The FC inspects and verifies compliance with company standards for instructional quality, operational and financial key measurements, brand appeal, general maintenance and safety. Works with potential franchisees to guide them through the training process and prepares them to open their Centers successfully. Develops assigned market areas through the development of existing centers and the opening of new centers. This role requires the candidate to be in the San Francisco, California area and go into the Burlingame office 1x per week.
Requirements
- Bachelor's Degree
- Road Warrior: Ability to travel extensively locally/regionally
- Excellent written and verbal communication skills
- Strong time management and prioritization skills
- Ability to motivate people, instill accountability, and achieve results
- Proficiency with Word and Excel software programs
- 2 - 4 years of experience preferred
Nice To Haves
- Previous multi-unit service management preferred
Responsibilities
- Oversee roughly 20-30 locations
- Perform frequent evaluations and follow up visits to ensure compliance with company goals
- Increase operations standards through guidance and training
- Provide sound advice to increase Center profitability and performance
- Assess regional market conditions to ensure competitiveness and build brand awareness.
- Evaluate local competition and create branch level strategies for franchisees to maintain a competitive edge
- Consistently monitors branch and center level performance for trends, outliers and best practices
- Assist Franchisees with all aspects of new center opening process within predetermined timeline
Benefits
- Quality Medical, Dental, and Vision Coverage
- Prescription Drug Plan
- 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
- Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
- Basic Life Insurance and AD&D
- Short and Long Term Disability Plans
- Plentiful Paid Time Off and Company Paid Holidays
- Career Development and growth opportunities
- Employee Assistance Program
- Kumon Tuition Discount
- Service Award Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
