Field Construction Technician NON DOT

TUFFSHED•Cincinnati, OH

22h•Onsite

About The Position

Tuff Shed is seeking an experienced Field Construction Technician to join their team at the Cincinnati location. This role involves assisting in the safe delivery of Tuff Shed storage buildings to various locations including Home Depot stores, customer properties, and retail sales lots. The technician will perform customer service warranty repair tasks efficiently and courteously on customer sites, providing feedback to management regarding warranty issues. Key responsibilities also include delivering excellent customer service to current and prospective customers, assisting with off-site special events like Home Shows, and maintaining HD displays and marketing materials. Additionally, the technician is responsible for informing management of vehicle service requirements, reporting defective tools, and ensuring the vehicle's GPS device remains connected and operable. Tuff Shed, established in 1981, is America's largest manufacturer and installer of storage buildings and garages, known for its commitment to quality and use of cutting-edge green technology.

Requirements

General knowledge of the construction industry, basic carpentry skills, basic roofing skills, and basic painting skills
Ability to read a tape measure, working drawings, and speed square
Ability to operate air compressors, air tools, hammer, saw, drill, and other basic power tools
Proven customer service and problem-solving skills
Ability to read, write and understand instructions given orally, in writing and/or in diagram form
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Ability to use mobile application systems, as required, for the purpose of scheduling, reporting, etc
Experience with vehicle inspections

Nice To Haves

Experience driving a flatbed truck, box truck and/or towing trailers, unloading, and transporting materials
Experience as a “big box” delivery driver

Responsibilities

Assists in the safe delivery of Tuff Shed storage buildings to Home Depot stores, customer properties, and retail sales lots
Performs customer service warranty repair tasks on customer sites effectively, efficiently and with courtesy and within the scheduled timeframe
Provides feedback to management team – determining whether concerns are covered warranty issues that can be resolved but chargeable or a completion issue
Delivers excellent customer service when dealing with Tuff Shed current (and prospective) customers
Assists with off-site special events such as Home Shows
Assists with upkeep of HD displays and marketing materials
Inform the AM/OM of service/maintenance requirements for Tuff Shed vehicle
Reports defective, worn, or inoperable tools (electric, pneumatic, consumables, extension cords, air hoses, etc) to Management in a timely manner
Ensures vehicle’s GPS device remains connected and operable at all times