About The Position

Exotec designs and delivers advanced automation solutions that help global brands optimize warehouse performance while supporting warehouse teams across at every level. Our organization combines elegant mechanical design, resilient software and a deep understanding of logistics operations to solve our clients’ most complex challenges. Working at Exotec means contributing to the systems used daily in warehouses. You'll collaborate with passionate colleagues who share knowledge, challenge ideas and work in a respectful environment that values the diversity of more than 1,000 ExoPeople around the world. Here, your work moves from concept to production and into the hands of clients who rely on it each day. You’ll join a company where collaboration, excellence, and meaningful impact guide what's built next.

Requirements

  • At least 1 year of commissioning robotic systems and/or equipment, ideally in industrial automation, material handling, warehousing, or logistics
  • Demonstrated experience with frequent travel (e.g., field service, commissioning, consulting, construction, or similar roles)
  • BS degree in mechatronics, robotics, mechanical, or electrical engineering (or related field)
  • Broad working knowledge across software, mechanical, and electrical engineering, with the ability to perform both hands-on troubleshooting and software configuration
  • Clear, professional communication skills, including the ability to manage on‑site client interactions and de-escalate as needed
  • Ability to work within internal systems and tools for documentation, notes, coordination, collaborate with off-site team members, etc.
  • Comfort and openness with regular travel (up to 100% of working hours)
  • Use and manipulation of standard hand tools
  • Occasional lifting up to 50 lbs
  • Working from heights of up to 50 ft
  • Use and operation of lifts with a manufacturer‑rated capacity of 250 lbs, including tools and equipment (approximately 30 lbs)
  • Stooping, kneeling, crouching or crawling to access and repair equipment at ground level
  • Working on overhead equipment, including extended reaching and manual dexterity

Nice To Haves

  • Working knowledge of AutoCAD (reading and minor edits)
  • Familiarity with Python, Node‑RED, or Linux
  • Experience with Git/GitHub
  • Prior work on complex automation or robotics systems
  • Experience contributing to the creation of test plans or validation procedures

Responsibilities

  • Manage the integration of Exotec products and third‑party systems on customer warehouse, distribution, and fulfillment sites
  • Actively participate in the commissioning process to ensure system functionality and reliability
  • Plan, coordinate, and execute system validation tests—including defining and refining test plans
  • Measure, improve, and maintain the reliability of the full solution throughout deployment phases
  • Coordinate and implement software configurations and improvements to deployed systems
  • Troubleshoot across software, mechanical, electrical, and networking layers
  • Communicate directly with customers to assess and fulfill their needs and requirements
  • Provide clear updates and documentation through Exotec’s internal tools, including coordination with the Atlanta‑based team
  • Support on-site interactions with clients, including de-escalating challenging or time‑sensitive situations
  • Inform operational teams on project progress and risks

Benefits

  • Competitive compensation package, inclusive of salary and annual bonus
  • Comprehensive medical, dental and vision coverage
  • Generous vacation and time off policy
  • 401(k) with company match up to 5%
  • Continuous opportunities for training and development within a growing, international company
  • Regular company-hosted teambuilding, training and social events
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