Field Clinical Specialist, Chicago- Transcatheter Heart Valve

Edwards Lifesciences • Chicago, IL

1d • Onsite

About The Position

The Field Clinical Specialist is a critical part of delivering patient-focused innovations, partnering with clinical professionals, and training them on using groundbreaking products, specifically in Transcatheter Aortic Heart Valve Replacement (TAVR). This role involves becoming an Edwards subject matter expert to help develop physicians and staff to reach expert proficiency in THV procedures, thereby transforming patient lives. The position reports to an assigned Regional Director and collaborates with multiple departments including Sales, Clinical Affairs, Marketing, Quality, Regulatory, and Education. After extensive training, the specialist will travel frequently within an assigned territory to clinically train customers on THV technology. Edwards Lifesciences is a leading global structural heart innovation company, driven by a passion to improve patient lives through breakthrough technologies, world-class evidence, and partnerships with clinicians and healthcare stakeholders.

Requirements

• An associate’s or equivalent in nursing or related field or equivalent work experience is required or equivalent work experience based on Edwards criteria.
• A minimum of five (5) years of experience previous related medical device, THV/TVAR, Cath Lab or clinical experience in an acute care environment or equivalent work experience based on Edwards criteria required.
• A valid driver’s license with a clean driving record.

Nice To Haves

• Previous experience with education and training in a clinical setting.
• Clinical skills specifically in cardiac surgery or interventional cardiology are strongly preferred; candidates with other relevant medical device clinical sales support experience will be considered.
• A Sales skill-set that includes drive and self-motivation, strong interpersonal and communication skills, the ability to plan, organize, close and deliver, and the capacity to work autonomously.
• The ability to travel extensively (approx 60-70%) and the flexibility to easily change hats between technical and sales requirements.
• Candidates medically trained to the technician or nurse level are highly preferred.
• Excellent interpersonal skills, interfacing with multiple constituencies including cardiologists, support staff and sales in order to effectively build relationships with external customers and internal team members.
• Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success.
• Initiative and follow-through on tasks, collaborative across different functions and extend your role beyond the expressed Clinical Specialist requirements.

Responsibilities

• Working independently in the areas of valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management and clinical education programs.
• Implementing sales and educational materials for use with clinicians, validates software and hardware updates in the field.
• Planning and implementing growth strategies within focused accounts in partnership with Sales Management.
• Developing clinical champions among current and potential customers for the advocacy of THV products.
• Collaborating with clinicians to deliver training and educational material during training sessions in order to drive utilization of the Edwards’s THV product portfolio.
• Utilizing acquired knowledge to educate physicians and staff to reach expert proficiency in the THV procedure to deliver positive patient outcomes.
• Attending to implants, conducting device preparation and crimping of the Sapien valve in each assigned case; to support Physicians in the THV procedure to deliver positive patient outcomes; manage complaint handling process as needed.
• Supporting cases outside of assigned region, on an as needed basis.
• Partnering with Territory Managers to develop the proper selection criteria for sites.
• Partnering with the proctor and sales organization to plan and implement physician and support staff trainings.
• Collaborating with the Territory Manager on growing the THV therapy through therapy awareness programs.
• Assisting in the development of the THV procedure in both Cardiology and Surgery.

Benefits

• competitive salaries
• performance-based incentives
• a wide variety of benefits programs to address the diverse individual needs of our employees and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees