Field Clinical Specialist Associate; The Valley, Texas

Biotronik•Brownsville, TX

9d•Onsite

About The Position

As one of the world´s leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day. BIOTRONIK is expanding its Field Clinical Specialist (FCS) team in the Valley (McAllen, Harlingen, Brownsville, Texas). In this entry-level role, you’ll provide technical and clinical support in your assigned territory, working closely with physicians and patients in various hospital and medical settings. As an FCS, you will represent BIOTRONIK professionally while delivering education, follow-up care, implant services, in-service training, and more to physicians, cardiac pacing professionals, and the sales force. You will be responsible for supporting all bradycardia and tachycardia product lines and will report to the Regional Sales Director, with day-to-day guidance from local sales representatives. As an entry-level FCS, you’ll participate in a yearlong training program to become certified. This opportunity is open to Biomedical Engineering students graduating between December 2024 and June 2025 and ready to begin full-time employment. The FCS role offers a competitive salary, full BIOTRONIK benefits, and opportunities nationwide. Willingness to relocate is a plus, as positions are available in a variety of locations. BIOTONIK is honored to be on Forbes’ 2025 lists for America’s Best Employers for New Grads, Midsize Employers, and Tech Workers. At BIOTRONIK, we understand the importance of fostering individuals who have a passion to make an impact in a mission-driven, patient-centric company. We are committed to providing numerous opportunities for career growth and knowledge learning, allowing you to become fully immersed in BIOTRONIK’s mission.

Requirements

Bachelor's degree in Biomedical Engineering, Nursing, Physiology, Biology, Kinesiology or Exercise Science.
Professional appearance and demeanor.
Excellent communication skills.
Interest in working directly with patients.
Availability to hire is immediate or we can work with candidates as they are graduating and available.
Provide 24-hour, 7 day a week on-call territory coverage (including holidays, weekends, evenings), during designated on-call periods.
Available/willing to work/travel weekends and evenings.
Ability to travel outside of assigned territory with ease, as needed.
Continuous verbal and written communication.
Must be able to drive approximately 80% of the time within assigned territory.
Must have a valid driver's license and active vehicle insurance policy.

Nice To Haves

Willingness to relocate is a plus, as positions are available in a variety of locations.

Responsibilities

Provide pacemaker & ICD follow-up to BIOTRONIK patients and physician customers.
Provide pacemaker & ICD implant support within area of geographic responsibility.
Provide in service training to physician, nursing, and technical hospital staff.
Train peers in cardiac pacing and BIOTRONIK products
Provide technical and administrative support when required for clinical studies and scientific studies. This may include collection of patient data, support clinical sites and/or patient support.
Poses strong administrative skills to ensure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct.
Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general.
Maintain a comprehensive product and technical knowledge of all BIOTRONIK bradycardia and tachycardia products.
Competency in all aspects of ICD implant and follow-up.
FCS candidates that are not certified must demonstrate technical proficiency and implant certification within six months of hire date.
Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification.
FCS that are not certified must become certified within two years of hire date.
Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits.
Assist the sales representative when working within a specific sales territory.
Provide on-call coverage 24 hours per day and up to 7 days per week.
Weekend call schedules shall rotate based on territory schedule. Scheduling is the responsibility of the Director of Sales.
The FCS must carry a pager and be available at all times when on call.
Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training.
FCS may be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory.
Cross-over coverage during emergencies may be necessary.
Out of town travel is expected to be no more than 30%.
All other duties as assigned.