Field Clinical Engineer

Neuralink•Austin, TX

36d•Hybrid

About The Position

Neuralink is developing devices that create a bi-directional interface with the brain, aiming to restore movement to the paralyzed, sight to the blind, and revolutionize human interaction with technology. The Clinical team is central to this mission, merging neuroscience, engineering, and medicine to shape the future of brain-computer interface (BCI) technology through groundbreaking human clinical trials. The team operates with a foundation of excellence, adhering to the highest standards of Good Clinical Practice (GCP) while pushing the boundaries of what's possible. Through strict compliance with ethical and regulatory protocols, the team prioritizes participant well-being and the advancement of neuroscience. Every day presents new challenges and opportunities to pioneer novel approaches in pursuit of Neuralink's mission, from navigating regulatory pathways and designing trial protocols to executing clinical trials and translating BCI technology for human use.

Requirements

Clinical training and hands-on experience in PM&R, occupational therapy, or physical therapy, with a focus on neurological populations (e.g., SCI, ALS, stroke).
3+ years of experience in a clinical, field-based, or medical device–adjacent role (rehab, neuromodulation, assistive technology, or similar).
Demonstrated experience working directly with patients and clinicians in dynamic care environments.
Strong problem-solving skills with the ability to troubleshoot clinical and technical issues in real time.
Ability to interpret participant performance, functional outcomes, and device behavior to inform next steps.
Comfort working with technology, including basic data review and interaction with software-driven systems.
Working knowledge of clinical research principles, including protocol adherence, endpoint-driven activities, and data quality expectations.
Familiarity with Good Clinical Practice (GCP) and general clinical study conduct.
Ability to collaborate effectively across clinical, engineering, and operations teams.
Strong communication skills, with the ability to engage both participants and highly technical teams.
High attention to detail, with the ability to manage multiple participants, sites, and priorities simultaneously.
Willingness to travel frequently to support clinical sites and participants.

Nice To Haves

Degree or formal training in bioengineering, biomedical engineering, or a related field, with exposure to neurotechnology or implantable systems.
Experience working with neuromodulation, brain-computer interfaces, or other neurorehabilitation technologies.
Prior experience in a clinical field engineer, clinical specialist, or applications role within a medical device company.
Experience supporting surgical procedures, intraoperative environments, or early post-implant programming and troubleshooting.
Familiarity with signal-based systems (e.g., neural data, EMG, EEG) and comfort interpreting system performance in real time.
Exposure to rehabilitation technology integration, including assistive devices, digital interfaces, or adaptive control systems.
Experience supporting multi-site clinical studies or working directly with investigators and study coordinators.
Comfort working with data systems (e.g., EDC platforms, basic data visualization tools) to review participant performance and study metrics.
Understanding of usability, human factors, and patient-centered design principles.
Prior involvement in training clinicians or participants on device use and workflows.
Experience working in early-stage or rapidly evolving clinical programs where processes are still being defined.

Responsibilities

Work directly with study participants to support device use, training, and optimization during clinical sessions and at home.
Apply principles of rehabilitation (PM&R, OT, PT) to maximize participant outcomes and functional performance with the system.
Collaborate closely with surgeons, investigators, and site staff to ensure seamless clinical execution across all phases of the study.
Serve as the primary interface between participants and the technology, troubleshooting issues in real time and escalating when needed.
Support surgical and post-operative workflows, including intraoperative and early post-implant sessions where applicable.
Ensure high-quality, protocol-compliant data collection by aligning participant activities with study endpoints and data capture requirements.
Partner with clinical, engineering, and data teams to translate real-world use into actionable insights for product and algorithm development.
Identify trends in participant performance, usability challenges, and safety signals, and communicate clearly to cross-functional teams.
Contribute to the development and refinement of training protocols, user workflows, and clinical best practices.
Support site onboarding, training, and ongoing engagement to ensure consistency and scalability across clinical sites.
Assist in preparation for regulatory inspections and ensure activities are conducted in compliance with GCP, protocol requirements, and internal procedures.
Travel to clinical sites as needed to support study execution and participant care.