Field Clinical Counselor - APRN - Grand Canyon University - College of Nursing and Healthcare Professions

Grand Canyon Education•Phoenix, AZ

5d•Remote

About The Position

Grand Canyon Education (GCE) is seeking a Field Clinical Counselor for its College of Nursing and Health Care Professions. This remote position will coordinate and support students through the policies, processes, placements, and application for the practicum and/or clinical phases of their degree programs. The role involves managing student documentation, ensuring compliance with deadlines, communicating with students and sites, and assisting with student placements. The position requires establishing rapport with students, encouraging them to meet requirements, and processing paperwork. Teamwork and effective multitasking are essential. The salary for this position is $43,000 per year, and candidates must reside in the Greater Phoenix area. New hires will undergo two weeks of training, with the first week in-person at the Phoenix campus and the second week virtual.

Requirements

Bachelor’s degree from a regionally accredited four-year college or university.
Six months’ related work experience such as a high-volume in-bound/out-bound call center and preferably in higher education.
Ability to effectively present information and respond to questions from managers, healthcare clients, students, and the general public.
Ability to handle a high-volume of inbound/outbound calls effectively.
Strong skills in Microsoft Office Suite.
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Nice To Haves

Relevant, industry-related professional experience
Experience working with CRM tools.

Responsibilities

Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations.
Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.
Communicates to students, preceptors, and sites before documentation expires or a file becomes out of date.
Prepares and distributes necessary information to students regarding the program(s).
Assists with placement of students to include practicum, clinical, or practice immersion.
Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.
Establishes rapport and relationships with students.
Encourages students to ensure they are on track with meeting clinical and practicum requirements.
Assists with the processing of paperwork for sites and preceptors if needed.
Works as part of a high-performance team and encourages and supports other team members.
Handles multiple priorities and tasks in an effective and efficient manner.