Field Claims Specialist, Property
About The Position
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. We’re looking for a Field Claims Specialist, Property to join our growing Property Claims Field team in our Mississauga and Ajax offices!
Requirements
- 5+ years experience in handling large and complex commercial and personal lines property claims
- Experience handling claims in the field
- Have a valid driver's license and a good driving record.
- University degree or any combination of training and experience deemed relevant for the role
Nice To Haves
- Completed CIP Designation is an asset
Responsibilities
- Conduct on-site inspections and investigate large and complex commercial lines and personal lines claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties
- Handle Field tasks on behalf of telephone adjusters.
- Provide a superior quality of customer service to external and internal customers.
- Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.
- Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims, while managing costs efficiently and effectively
- Gather factual versions of the circumstances of the claim from insureds, third parties and other stakeholders to determine the circumstances, causes and eligibility of claims.
- Assist in the evaluation and negotiation of large losses
- Anticipate recoveries and direct the investigation accordingly.
- Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists.
- Build relationships and collaborate with different teams including our rely partners, engineers, appraisers, underwriting and legal.
- Adhere to company standards and guidelines for file documentation while ensuring sound management of external fees and costs.
- Stay in the know about current insurance products and trends in appraisal and investigation techniques and services.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
- Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12%
- Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
- Pension offerings provide flexibility and long-term security for our employees beyond their careers.
- Defined benefit pension plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
