Field Claims Specialist, Property

Intact FC • Mississauga, ON

55d • Hybrid

About The Position

We’re looking for a Field Claims Specialist, Property to join our growing Property Claims Field team in our Mississauga and Ajax offices!

Requirements

• 5+ years experience in handling large and complex commercial and personal lines property claims
• Experience handling claims in the field
• Have a valid driver's license and a good driving record.
• University degree or any combination of training and experience deemed relevant for the role

Nice To Haves

• Completed CIP Designation is an asset

Responsibilities

• Conduct on-site inspections and investigate large and complex commercial lines and personal lines claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties
• Handle Field tasks on behalf of telephone adjusters.
• Provide a superior quality of customer service to external and internal customers.
• Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.
• Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims, while managing costs efficiently and effectively
• Gather factual versions of the circumstances of the claim from insureds, third parties and other stakeholders to determine the circumstances, causes and eligibility of claims.
• Assist in the evaluation and negotiation of large losses
• Anticipate recoveries and direct the investigation accordingly.
• Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists.
• Build relationships and collaborate with different teams including our rely partners, engineers, appraisers, underwriting and legal.
• Adhere to company standards and guidelines for file documentation while ensuring sound management of external fees and costs.
• Stay in the know about current insurance products and trends in appraisal and investigation techniques and services.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Opportunity to receive guaranteed income for life via our defined benefit pension plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees