Field Claims Adjuster - Tampa

American Integrity Insurance Company of Florida, Inc.•Tampa, FL

6d•Hybrid

About The Position

American Integrity Insurance is seeking a Field Claims Adjuster for their Tampa territory. This role involves investigating and evaluating field claims to determine coverage, assess damage, and negotiate settlements in compliance with regulations and policy terms. The company emphasizes a strong culture built on core values like Integrity, Commitment, Teamwork, Humility, Passion, and Fun, and is dedicated to providing reliable, customer-centric homeowners insurance and timely claims payments.

Requirements

High School Diploma or GED required.
One (1) to three (3) years prior experience in field claims adjusting.
Three (3) to five (5) years prior experience estimating claims.
Ability to analyze facts and coverages in order to evaluate damages.
Proven ability in negotiation and investigation required.
Ability to communicate interpersonally with individuals and groups via telephone and in writing.
Ability to communicate effectively with a wide variety of technical / professional / consumer clients.
Microsoft Windows and Office Suite proficiency.
Familiarity with industry claims systems and property estimating systems.
Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.
Must occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.
Must occasionally lift and / or move up to 10 pounds.
Regular and reliable attendance is an essential function of the position.

Nice To Haves

College Degree preferred.
Prior carrier experience preferred.
State of Florida 520 or 620 License desired.
Completion of insurance courses such as IIA, AEI, or CPCU preferred.
Xactimate preferred.

Responsibilities

Confirm coverage and identify/resolve coverage issues.
Contact insureds on the same day a claim is assigned.
Conduct proper investigations on the cause of loss and procure necessary documentation and supporting reports, utilizing vendors appropriately.
Continuously evaluate vendor performance and techniques.
Identify and recommend subrogation opportunities.
Utilize peer review as needed.
Review and process correspondence and take appropriate action.
Maintain an up-to-date claim file diary.
Complete assigned claims promptly with full required documentation.
Process payment and/or denial based on policy coverage.
Assess exposure and set proper reserves.
Notify management of large losses promptly.
Communicate with customers, agents, and other partners verbally and in writing in a professional manner.
Represent the company as the product coverage and statutory expert for insureds, agents, and vendors.
Maintain appropriate documentation on all claim files and process claims in a timely manner.
Meet company service standards and effectively use the diary system to remain current.
Manage special projects, as assigned, within established time and quality guidelines.
Develop and maintain open and trusting working relationships with insureds to gather pertinent information.
Perform other related duties as assigned.
Maintain regular and reliable attendance, which is an essential function of the position.