Field Care Manager RN

Humana • Ruston, LA

1d • Hybrid

About The Position

The Field Care Manager Nurse (Physical Health) plays a critical role in assessing and coordinating care to support members in achieving and maintaining health outcomes. The Field Care Manager uses a holistic, member-centered approach. This approach involves partnering with members and their families to identify needs, address barriers to care, and connect them with appropriate clinical, community, and social resources. We are looking for clinical judgment, independence, and comfortable operating in evolving environments, as work assignments are varied and often require interpretation and determination of the most appropriate course of action. The Field Care Manager addresses members' physical, environmental, and psychosocial health needs while promoting quality, cost-effective care. You will report to the Manager, Care Management and support members on the Medicaid Team. The Field Care Manager Nurse identifies and mitigates barriers to care, facilitates coordination across settings, and promotes continuity of care to improve health outcomes.

Requirements

• Unrestricted Registered Nurse license in the state of Louisiana with 2 years of experience of in-home case/care management
• Experience working with all populations (youth, adult, geriatric)
• Knowledge of community health and social service agencies and additional community resources
• Experience using a variety of electronic information applications/software programs including electronic medical records with excellent keyboard and web navigation skills and the ability to provide narrative documentation.
• Must document clinical assessments and care activities electronically using mobile devices and digital health record systems while working in members' homes.
• Engage members and caregivers during in‑home visits to conduct assessments, explain care plans, and support trust‑based relationships.
• Autonomously work within the role and scope
• Must reside in Louisiana and can work a full-time (40 hours minimum) flexible work schedule and travel to member's residence within 50 miles

Nice To Haves

• BSN
• 3+ years of experience
• Experience with health promotion, coaching and wellness
• Previous managed care experience
• Bilingual — English, Spanish
• Certification in Case Management
• Motivational Interviewing Certification or knowledge

Responsibilities

• Use a holistic, member-centric approach to engage and motivate members and their families through recovery, health, and wellness programs.
• Perform telephonic and face-to-face assessments to evaluate members' needs and support achievement and maintenance of wellness by connecting members and families to appropriate resources.
• Ensure members are progressing toward desired health outcomes through ongoing monitoring, reassessments, and evaluations.
• Provide clinical interventions through the creating and implemention of individualized care plans based on clinical judgment, changes in physical or psychosocial health, and identified triggers.
• Collaborate with providers, caregivers, and community resources to promote high-quality, cost-effective outcomes.
• Coordinate delivery of needed services and support related to Physical Health, Social Determinants of Health, and value-added benefits.
• Partner across the transdisciplinary care team, including primary care providers, and support transitions of care.
• Demonstrate understanding of department, segment, and organizational strategies and operating goals, and how they align with related areas.
• Submit incident reports following organizational and regulatory requirements.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees