Field Care Manager, LTSS (LVN) - LOCAL TRAVEL REQUIRED

Molina Healthcare•Arlington, TX
•$24 - $47•Onsite

About The Position

Provides support for care management and care coordination activities specific to long-term services and supports (LTSS). The Field Care Manager collaborates with a multidisciplinary team to coordinate integrated member care across the continuum, particularly for members with high-need potential. The role works to help members progress toward desired outcomes and contributes to quality, cost-effective care. The position serves Medicaid members in the Arlington, Texas service delivery area and includes in-home, face-to-face assessments with non-waiver Medicaid members. Local travel is estimated at 25–40%, depending on state and contractual requirements. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. CST. Mileage is reimbursed as part of the benefits package. Bilingual ability is required.

Requirements

  • At least 2 years of health care experience, including at least 1 year working with people with disabilities or chronic conditions in LTSS and 1 year in care management, or experience in a medical and/or behavioral health setting, or an equivalent combination of relevant education and experience.
  • Clinical licensure and/or certification only when required by state contract, regulation, business operating model, or state board licensing mandates; any required license must be active and unrestricted in the state of practice.
  • A bachelor's degree in a health care-related field may be required in some states, depending on state or contractual requirements.
  • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job-related travel, unless otherwise required by law.
  • Demonstrated knowledge of community resources.
  • Ability to work in varied settings and adjust style when working with diverse populations, personalities, and personal situations.
  • Proactive, detail-oriented approach to work.
  • Ability to work independently with minimal supervision and demonstrate self-motivation.
  • Ability to respond to communications and remain calm in high-pressure situations.
  • Ability to develop and maintain professional relationships.
  • Time-management and prioritization skills; ability to manage multiple projects and adapt to change.
  • Problem-solving skills.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office or applicable software and ability to navigate online portals and databases.
  • Bilingual ability.
  • Solid experience with Microsoft Office Suite, especially Outlook, Excel, and Teams, and confidence moving between programs to complete forms and documentation.
  • In some states, at least 1 year of experience working directly with individuals with substance use disorders.

Nice To Haves

  • Certified Case Manager (CCM), Licensed Vocational Nurse (LVN), or Licensed Practical Nurse (LPN); any license must be active and unrestricted in the state of practice.
  • Experience working with populations that receive waiver services.
  • Experience completing in-home, face-to-face assessments for non-waiver Medicaid members.
  • Experience as an LVN with an MCO organization such as Molina.

Responsibilities

  • Complete comprehensive member assessments within regulated timelines, including required in-person home visits.
  • Facilitate comprehensive waiver enrollment and disenrollment processes.
  • Develop and implement care plans, including waiver service plans, with members, caregivers, physicians, other appropriate health care professionals, and member support networks.
  • Monitor care plans to evaluate effectiveness, document interventions and goal achievement, and recommend changes as appropriate.
  • Promote integration of behavioral health care, LTSS, and home and community resources to enhance continuity of care.
  • Assess medical necessity and authorize appropriate waiver services.
  • Evaluate covered benefits and advise members appropriately about funding sources.
  • Facilitate interdisciplinary care team (ICT) meetings for service approval or denial and support informal ICT collaboration.
  • Use motivational interviewing and Molina clinical guideposts to educate, support, and motivate members during contacts.
  • Assess barriers to care and coordinate care and assistance to address psychosocial, financial, and medical obstacles.
  • Identify critical incidents and develop prevention plans to protect member health and welfare.
  • Collaborate with licensed care managers and leadership as needed or required.
  • Complete local travel as required, estimated at 25–40% based on state and contractual requirements.

Benefits

  • Mileage reimbursement.
  • Competitive benefits and compensation package.
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