Field Care Management Behavioral Health - Field/Remote LA

Humana•Louisiana, MO

1d•$65,000 - $88,600•Remote

About The Position

The Field Care Manager, Behavioral Health assesses and evaluates members’ needs and requirements to help them achieve or maintain optimal wellness. The role guides members and families toward appropriate resources and facilitates interactions that support members’ care and well-being. Work assignments are varied and frequently require interpreting information and independently determining appropriate courses of action. The Care Manager uses strategies and techniques to manage members’ physical, environmental, and psychosocial health issues, while identifying and resolving barriers to effective care. The position includes telephonic and face-to-face assessments, developing and monitoring care plans, coordinating services and transitions of care, and collaborating with providers and community services to promote quality and cost-effective outcomes. This is a remote, patient-facing position for someone who resides in Louisiana Region 7. Occasional travel to Humana offices for training or meetings may be required. Selected candidates must participate in Humana’s tuberculosis screening program. The position is scheduled for 40 hours per week and is eligible for a performance-based bonus incentive.

Requirements

Must reside in Louisiana Region 7: Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, or Webster Parish.
Must hold one of the following credentials: LCSW, LPC, LAC, LMFT, or RN.
Must have a minimum of 2 years of experience in psych.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Nice To Haves

Bilingual.

Responsibilities

Perform telephonic and face-to-face assessments and evaluations of members’ needs and guide members and families toward appropriate care and well-being resources.
Use strategies, approaches, and techniques to manage members’ physical, environmental, and psychosocial health issues.
Identify and resolve barriers that hinder effective care.
Create member care plans and monitor members’ progress toward desired outcomes through ongoing assessments and evaluations.
Collaborate with providers and community services to promote quality and cost-effective outcomes.
Ensure delivery of needed behavioral health, physical health, social determinant of health, and value-added benefit services and supports.
Coordinate care across the transdisciplinary care team, including at minimum the primary care provider, and coordinate transitions of care.
Submit incident reports.