Field Brand Ambassador

Viamericas•Silver Spring, MD

11d•Remote

About The Position

Viamericas is a leading money transmitter providing international money transfer, bill payment, and other financial services. The company is seeking a Field Brand Ambassador to support a designated territory, aiming to grow business volume in line with company objectives. This role involves meeting or exceeding sales goals, soliciting new business, evaluating market conditions, and executing marketing initiatives to enhance brand awareness and educate consumers and partners. The ambassador will also train agents on Viamericas products and services.

Requirements

Fluency in Microsoft Excel and PowerPoint.
Bilingual English/Spanish.
Excellent presentation skills.
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Highly motivated team player with a strong desire for success.

Nice To Haves

Experience in the money transfer industry is a plus.

Responsibilities

Engage with prospective and existing agencies, end customers, and consumers professionally and courteously.
Grow transaction volume and increase profitability by visiting all agents in the assigned territory.
Ensure agent locations are dressed according to brand standards.
Participate in the development of promotional programs.
Actively engage with consumers at agent locations, setting up in-store promotional events and other marketing initiatives.
Assist with marketing and promotional activities, including large events, trade shows, grass-roots events, festivals, fairs, and parades.
Perform activities related to the rewards program, including training agencies and assisting end customers with enrollment and promotion.
Collaborate with the Marketing Department on market research activities.
Communicate market conditions to the Marketing Department and local Sales Team, reporting agency needs, monitoring competitive pricing and exchange rates, and reporting relevant industry information.
Review daily production numbers, contact agents whose volume has decreased or shows inconsistent growth, and guide them back on track.
Respond swiftly to shifts in market conditions and resolve issues before they negatively impact growth.
Coordinate with and maintain open communication with other departments.
Work with the marketing department on other implemented projects.
Maintain and/or repair equipment, and install software.
Participate in credit and collection efforts.