Field Based Community Health Worker - Charlotte, NC
About The Position
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social screenings, care coordination and member education. Travel 75%25 in Charlotte, NC, and surrounding areas within 75 miles. This position is filed-based with a home-based office. If you reside within the state of Charlotte, NC, you will enjoy the flexibility to work in both the field as well as remotely as you take on some tough challenges.
Requirements
- High School Diploma/GED
- Intermediate level of knowledge of culture and values of community
- Intermediate level of familiarity with the resources available in the community
- Must have a designated workspace inside the home with the ability to access high-speed internet
- Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
- Ability to travel locally (up to 75%25), up to 150 miles round trip (75 miles one way) (includes mileage reimbursement)
- Must be a NC resident and have resided within the local community for 2+ years
Nice To Haves
- Bachelor’s Degree (or higher) in Social Work and / or Health Care Administration
- Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Medical Assistant
- CHW Accreditation
- Experience working in Managed Care
- Knowledge of Medicaid population
- Home Health or Field Based experience (Home Visits)
Responsibilities
- Linking members to applicable community resources
- Complete field visits for high risk, hard to reach members
- Telephonic outreach to targeted members
- Keep the member out of the hospital by supporting regular visits to their primary physician
- Keep member actively engaged with their primary physician
- Support the member to ensure pick - up of their Rx
- Proactively engage the member to manage their care
- Provide member education
- Support transitions of care
- Create a positive and engaging experience for the member
- Help to keep members compliant with their care plans
- Collaborate with member’s care team (community, providers, internal staff)
- Partner with and support care team by completing delegated tasks
- Knowledge and continued learning of community cultures and values
- Conduct individual-level screenings to capture member's current health care needs (e.g. Transitions of Care, Health Risk assessments)
- Engage member to participate in the screening process and collaboratively develop plan of care based on their individual needs, preferences, and objectives
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
- mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
