Field Auto Adjuster Wallingford CT

Allstate•Wallingford, CT

3d•$68,500 - $117,700•Onsite

About The Position

As a Field Auto Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes.

Requirements

18 months+ experience in auto collision estimating using CCC or Mitchell.
Proficient written and verbal communication skills to effectively interact with customers.
Strong attention to detail and ability to write precise and comprehensive estimates.
Comfortable with utilizing technology and various platforms for claims processing.
Excellent time management and organizational skills to manage multiple assignments effectively.
Valid driver's license and willingness to travel as part of the job requirements.
Must be located in Wallingford CT.
Must obtain required licenses within 60 days of hire.
Must maintain all licensing required for your role, including continuing education and/or other state-affiliated requirements for licensing renewal.
Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating when working from home.
Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Nice To Haves

Sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus).

Responsibilities

Independently review casualty and related claims, assess damage, and interpret policy coverage with confidence and accuracy.
Guide customers through a fast, fair, and easy claims process using phone, email, and video, adapting to their communication preferences and keeping them informed every step of the way.
Evaluate and negotiate settlements with customers, vendors, carriers, and claimants, using sound practices and strategic approaches to handle complex or challenging situations.
Navigate a fast-paced environment using estimate tools, job aids, and settlement platforms—powered by strong critical thinking—to get the job done efficiently.
Maintain accurate, timely documentation in the claims system, ensuring each claim is well-organized, aligned with policy terms, and transparent from start to finish.