Field Auditor or Sr. Field Auditor

Chesapeake Employers' Insurance Company • Towson, MD

3d • Hybrid

About The Position

Chesapeake Employers’ Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders. Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best.

Field Auditor
POSITION SUMMARY:
Conducts physical audits for policyholders following the expiration of their policy term, or the cancellation of their policy.

Senior Field Auditor
POSITION SUMMARY:
Conducts physical audits for policyholders (including large, difficult and/or sensitive accounts) following the expiration of their policy term, or the cancellation of their policy in accordance with established guidelines and procedures.

Requirements

• A Bachelor’s Degree in Accounting, Business, or Finance and minimum of 2-4 years experience in premium audit or related work experience.
• General PC skills, including familiarity with MS Office and emphasis on Excel is preferred.
• Demonstrated ability to work with diverse customer base.
• Excellent verbal and written communication skills.
• Ability to analyze multiple sources of information to prepare proficient reports.
• Ability to manage workload in which most of time is spent in the field
• Possess strong organizational skills
• Ability to drive company vehicle.
• A Bachelor’s Degree in Accounting, Business or Finance and minimum of 4 – 7 years experience in premium audit.
• Required Insurance Designation – Associate in Premium Auditing (APA – through American Institute for CPCU.

Nice To Haves

• Insurance coursework desired (CIC, APA)
• Spanish speaking skills preferred.
• Preferred Certification – PAAS Technical Achievement Program (TAP).

Responsibilities

• Conduct premium audits in compliance with established company policies & guidelines and industry standards.
• Maintain, monitor and manage audits for assigned book of business (territory) utilizing the necessary tools/resources.
• Accountable for achievement and maintenance of time to serve, productivity and quality standards based on the department/organizational objectives.
• Assess and analyze additional significant account information (obtained during audit) and make final decisions regarding account modifications.
• Work with policyholders, agents and internal staff to analyze and resolve audit disputes as needed, within established guidelines.
• Complete other duties and special projects assigned by management.
• Provide routine auditing support to the Premium Fraud/SIU Dept on selected accounts.
• Conduct peer quality reviews as scheduled to assure high quality of audits performed.
• Coach and/or train peers (i.e., field auditors, mail auditors, associate field auditors, premium audit field trainees and other Premium Audit support staff) as requested by management.

Benefits

• health, vision, and dental coverage
• a robust PTO plan
• an 8% employer contribution to retirement regardless of team member contribution
• educational assistance
• opportunities to participate in team member appreciation events
• STD, LTD and group life insurance 1X a team members salary
• free tickets to community attractions
• flexibility to thrive in a hybrid work environment
• opportunity to participate in development and volunteer programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level