Field Assurance (Complaints Handling) Lab Technician

MillenniumsoftTempe, AZ
Onsite

About The Position

This position is Technician for Field Assurance (FA) that will be responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab. The associate will be responsible for contributing to the completion of complaint returned sample analysis in a timely manner. Familiarity with equipment, microscopes, biosafety laboratory practices, good laboratory practices including working in a clean room atmosphere is preferred.

Requirements

  • Ability to work in cross-functional teams.
  • Basic problem-solving / troubleshooting skills
  • Detail-oriented.
  • Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver.
  • Must have technical writing skills.
  • Proficient in MS Office

Nice To Haves

  • Ability to read engineering drawings.
  • Lab Safety Skills
  • OGP Flash 500 SmartScope experience
  • Oral and written presentation skills
  • Perform testing per written directions.
  • Familiarity with equipment, microscopes, biosafety laboratory practices, good laboratory practices including working in a clean room atmosphere is preferred.
  • Medical industry (GMP) and/or lab experience preferred.

Responsibilities

  • Cleaning and disinfection of lab spaces
  • Collect, record, and analyze sample analysis results data accurately.
  • Conduct sample analysis testing outlined in protocols.
  • Decontamination of complaint samples received in the Lab.
  • Documentation of complaint samples received for evaluation purposes.
  • Identify and escalate all unexpected sample analysis results to the supervisor and franchise team.
  • Maintain good documentation practices (GDP) when recording preliminary and sample analysis results.
  • Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices.
  • Maintains a clean and safe lab work environment.
  • Maintains a professional working relationship with internal and external customers and support staff.
  • Participate in project planning, scheduling, and tracking.
  • Storage and disposal of complaint samples in accordance with applicable procedures
  • Support continuous improvement of lab processes and test methods.
  • Understand and follow procedures and regulatory requirements.
  • Use calibrated laboratory equipment and tools.
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