Field Assistant Director

Bright Horizons

1d•Hybrid

About The Position

Assists the center director with conducting the daily responsibilities of center operations in accordance with guidelines established by Bright Horizons and other designated quality standards. Monitors staff compliance with health and safety protocols, company policies, licensing regulations, and accreditation standards. Addresses and corrects non-compliance promptly through training and progressive counseling when needed. Leads and directs the work of others. Assumes director responsibilities in the Center Director’s absence. Incorporates company mission, culture, goals, values, philosophies and policies to maintain an inclusive environment and positive relationships with families, staff and clients. May represent the company in the center director’s absence as the day to day contact with a client and the local community to ensure the program meets client and community needs. Assists director in overseeing operational performance, including enrollment, marketing, tuition billing, and accounts payable. Demonstrates sound judgment in unusual or crisis situations. This role requires travel to centers within a designated division or geography and will perform all major functions/responsibilities of the Assistant Director in their assigned center.

Requirements

Associate Degree in Education or related field - Required
Must meet local licensing requirements for education
If hired without Bachelor's, education plan to achieve Bachelor's within 5 years
3 years of Child care teaching experience - Required
3 years of Supervisory or administrative experience - Required
Must be qualified to meet Bright Horizons, client (as applicable), and state/local requirements; must meet and maintain state/local licensing credentials.
Travel required.
Must be willing to commute up to 1 ½ hours each way from home center to a center/school for their temporary assignment.
Must demonstrate in-depth understanding of center quality, compliance, health, safety and licensing standards; must have knowledge and ability to lead staff in implementation of developmentally appropriate curriculum.
Position relies on extensive experience and judgment to plan, accomplish goals and crisis situations.
Must demonstrate skill in communication, leadership of diverse teams, organization and systems management, customer service, and ability to perform job responsibilities in all levels of direct care.
Must demonstrate knowledge of business operations and management of center/school financial performance.
Must be proficient with technology platforms for business operations.
Must meet state, federal and Bright Horizons’ guidelines regarding immunizations, employment physical requirements, and required health and safety training and practices.
Must maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements.
Must respond immediately and appropriately to multiple or unexpected situations or emergencies.

Responsibilities

Supports a positive work environment.
For designated teams, leads the employee experience from hire to orientation, professional development, and engagement and performance management.
Keep team focused and motivated by offering balanced and constructive feedback at regular intervals, rewarding successful outcomes, and promptly addressing poor performance with guidance from director.
Support director in developing team members by providing individualized support including goal setting, recognition and training.
Develops and maintains positive relationships with colleagues, staff and families.
Moves swiftly to address concerns and resolve conflict.
Supports a satisfied community with current and prospective families, with a proactive approach to customer service and particular focus on parent/teacher conferences and transition meetings.
Monitors programs designated regularly to assess program quality, ensures documentation is up to date, and makes learning visible.
Ensures the physical appearance of each classroom meets Bright Horizons’ standards.
Leads compliance with licensing, health and safety, and orientation/training requirements throughout the center/school; ensures teachers are properly supervising children and following tracking procedures.
Reports suspected child abuse, neglect or concerns regarding care/risk of children, staff or families immediately to the appropriate State agency, Center Director and Regional Manager (RM).
Take steps to investigate as appropriate.
Oversees daily children and staff health/wellness checks, staff/child physical and immunization records, allergy management, bottle, sleep and crib checks, first aid, and fire/emergency drill protocols.
Ensures staff files are up to date including for CPR and first aid, and stays current on all company policies.
Monitors maintenance of facility, equipment, and supplies to ensure they are safe and in good condition.
Oversees nutrition, menus, and food ordering, according to company policy and consistent with Partnership for a Healthy America.
Oversees contractors (i.e., cleaning, landscaping, snow removal, etc.).
The Field Assistant Director may be assigned full-time or part-time, splitting classroom responsibilities and supervisory and professional duties, depending on capacity, occupancy, and budget of the center/school.