Field Applications Scientist, Immunoassay Specialist
About The Position
By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. We are currently seeking an outstanding Field Applications Scientist, Immunoassay Specialist based in the Metro New York area to provide exceptional sales and customer support for our revolutionary immunoassay analysis instrumentation and assays. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for several product families, including Simple Plex Ella and Luminex platforms. The assigned territory is New York and Northern New Jersey. A strong background in immunoassays and protein analysis is required, along with the ability to communicate technical information to varied scientific audiences internally and externally. The ideal candidate is an energetic, dependable and enthusiastic team-player, who’s savvy about innovative technology. Preference will be given to candidates currently based in the territory region; candidates outside of the territory must be willing to relocate prior to their start date.
Requirements
- Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field.
- Minimum 5 years hands-on experience with immunoassays is required
- Display a thorough understanding of the principles of immunoassays and the applicability of these assays in different research fields
- Independently execute assay and reagent troubleshooting, optimization and validation experiments
- Excellent oral and written communication skills, to include presentation and training styles.
- Substantial knowledge of current scientific literature and life science methods and applications
- Proven record working efficiently both in a team environment and independently is required
- Ability to multi-task and prioritize is required
- Excellent time management, organizational, verbal and written communication skills
- Experience in training and teaching
- Ability to travel 50% of the time
- This position requires work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status).
Nice To Haves
- MS/PhD and Field Applications Scientist experience is preferred
- previous experience providing Field Applications/Technical support is a plus
Responsibilities
- Provide customer assistance on more detailed or complex questions regarding our immunoassay platform, including assay design and planning, correlation and bridging between platforms, and data interpretation.
- Present scientific seminars to prospects and assist with pre-sales opportunities by carrying out evaluations at prospect sites.
- Attend, present and interact with customers at scientific meetings, conferences and tradeshows.
- Provide feedback and updates to other team members (including sales, marketing and PM teams).
- Provide customer feedback and field visit reports to other team members.
- Serve as a subject matter expert for immunoassays and stay current on the science and workflows within immunoassay fields with opportunities to present to internal teams on those matters.
- Collaborate with global FAS teams to help train peers and synergize on resources.
- Empower scientists by training and supporting them on instrument use, assay development and data analysis for Luminex & Ella instruments and software.
- Develop and nurture positive relationships with customers and internal teams in assigned territory
- Foster increased product usage, support sales efforts through technical presentations, product demonstrations and participation at vendor shows.
- Accompany Sales Representatives in customer laboratories to provide technical and applications expertise
- Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email
- Travel to customer laboratories to provide support
- Contribute customer feedback to marketing, product development and software teams
- Assist in creation and review of technical literature and training resources
- Create and maintain customer support information using our CRM (SalesForce)
- Communicate effectively with customers and team members
Benefits
- competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
- 401k plans
- employee stock purchase plan (ESPP)
- Health Saving Account (HSA)
- Flexible Spending Account (FSA)
- Dependent Care FSA
- mentorship
- promotional opportunities
- training and development
- tuition reimbursement
- internship programs
- employee resource groups
- volunteer paid time off
- employee events
- charity drives
- accrued leave policy with paid holidays
- paid time off
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
