Field Applications Engineer (Material Handling and Food & Beverage)

Banner Engineering•Boston, MA

1d•Hybrid

About The Position

In this role, you will be responsible for providing technical support to the Material Handling and Food & Beverage Strategic Teams, helping expedite the sales cycle for more support intensive products, and developing strong relationships with both sellers and target customers. This position reports to the Field Applications Engineering Manager.

Requirements

Bachelor’s degree in Engineering and related field 3-5 years of related experience –OR—7+ years of experience in automated controls
3+ years of technical sales experience in the industrial automation sector
Experience with sensors, measurement and condition monitoring solutions, remote I/O, lighting applications and/or PLC programming.
Excellent written and verbal communication and presentation skills
Ability to follow-up and maintain strong, successful relationships
Proven ability to manage multiple priorities, commitments, and projects
Strong problem-solving abilities and a proven track-record for proposing and implementing new solutions
Experience using various networks, such as ethernet, IP, Profinet, Modbus, etc.
Ability to travel up to 50% of the time with overnight stays

Responsibilities

Act as the Project Manager for opportunities involving complicated system solutions that mesh Banner platforms with industrial network systems
Lead the effort to promote best practices for complex solutions within the Banner sales team
Develop reference materials, white papers, and support videos to improve the customer experience and share internally
Provide pre-sale and post-sale technical support for customers
Be a resource for the Material Handling and Food & Beverage Account Teams at Integrators and target OEMs
Develop and maintain effective relationships with customers and sellers
Attend sales calls as needed; you’ll also provide selling materials (samples, product information, technical documents, etc.) and presentations for key account and new product opportunities
Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements, then work closely with the Material Handling and Food & Beverage Sales Teams and engineering to implement those enhancements
Promote and train on new products to target customers
Develop methods and best practices for delivering outstanding service to our customers
Help expand our BOM at the customer
File on time, comprehensive trip reports into the SFDC account
Report back on competitive products/applications at customer sites