Field Service Engineer (Fluid Dispensing)
About The Position
Field Applications Engineer (Fluid Dispensing) Do you want to be part of an organization on the cutting edge of technology? We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits! Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 40 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.
Requirements
- Bachelor's degree in a technical field such as Engineering, Chemistry or Computer Engineering or related field preferred
- 2-3 years of fluid applications/process engineering or field where interacting with customers in technical projects preferred
- Industry-specific experience and familiarity in Conformal Coating or SMT processes
- Experience in working with chemicals and solvents preferred
- Understanding of basic electronics to be used during troubleshooting
- Strong customer service, sales, and marketing experience skills
- Ability to travel to the China and Mexico for training.
- Standard office environment.
- Significant computer work should be expected.
Responsibilities
- Handles customer day-to-day calls and concerns.
- Communication via email, phone, and if required in-person
- Provides post-sales process and system support
- Assists in process optimization at customer site or over the phone or email
- Conducts system demos at the office either with the customer present or by processing parts and returning finished parts with a detailed report
- Develops and optimizes applications that effectively accomplish client objectives and user needs
- Acts as a technical advisor to Sales and Service groups
- Provides contributions to the system manuals and other forms of documentation
- Installs machines at customer facility
Benefits
- Salary commensurate with experience and qualifications.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
