Field Application Scientist

Zymo Research Corporation•Tustin, CA
•$90,000 - $115,000•Onsite

About The Position

Zymo Research is seeking a dynamic Field Application Scientist who will combine laboratory-based applications development with direct customer engagement. This hybrid role embodies Zymo Research’s scientist-to-scientist philosophy by delivering solutions through experimentation, automation method development, and field applications support, while serving as a trusted technical advisor to both customers and internal teams. The position is dedicated to supporting customers by performing experiments, creating application notes, enabling automation workflows, troubleshooting in the field, training global teams, and serving as a technical overlay to business development and sales. The ultimate mission is to bring value, accelerate adoption of Zymo technologies, and help customers succeed in their research.

Requirements

  • Advanced degree (MS/PhD) in molecular biology, biochemistry, biotechnology, or related field; BS with significant laboratory and industry experience considered.
  • Hands-on expertise in nucleic acid extraction, PCR/qPCR, NGS workflows, or related life science techniques.
  • Proficiency with laboratory automation platforms and scripting/programming for method development.
  • Strong presentation, communication, and training skills for both technical and non-technical audiences.
  • Proven ability to troubleshoot workflows and develop application-driven solutions.

Nice To Haves

  • Customer-facing experience in field applications, technical support, or sales overlay strongly preferred.

Responsibilities

  • Perform laboratory experiments in support of customer applications and market-driven needs.
  • Translate results into application notes, validated protocols, FAQs, and technical resources.
  • Automate workflows for Zymo magnetic bead kits to streamline adoption and reproducibility.
  • Design and execute experiments to validate workflows and generate technical collateral.
  • Collaborate with R&D, product management, and marketing to improve products and identify new opportunities.
  • Contribute to product launch activities by generating data, training materials, and field-deployable resources.
  • Provide expert input for technical documentation, white papers, and presentations.
  • Develop, optimize, and script automation methods for customer platforms.
  • Support automation customers with troubleshooting, implementation, and scripting of their workflows.
  • Serve as a Field Application Scientist for automation customers, including on-site visits and remote support.
  • Provide customer training and demonstrations, ensuring seamless adoption of automation solutions.
  • Provide on-site and virtual technical support for evaluations, demonstrations, and troubleshooting.
  • Train customers, distributors, and channel partners on the use of Zymo technologies, tailoring delivery to scientific audiences.
  • Co-travel with distribution partners to support sales efforts, joint customer visits, and technical credibility.
  • Serve as a scientist-to-scientist liaison, understanding workflows and providing consultative solutions.
  • Deliver technical talks and presentations at customer sites, conferences, and workshops to promote Zymo tools.
  • Train internal teams (sales, business development, support, distribution) on applications, workflows, value propositions, and competitive positioning.
  • Develop training resources, presentations, and global reference materials for consistent enablement.
  • Mentor junior team members or field specialists in customer engagement and technical best practices.
  • Partner with Business Development and Sales to qualify opportunities, build customer confidence, and help close deals.
  • Serve the commercial organization by providing experiments, application notes, and marketing data to advance opportunities.
  • Act as the technical voice of the customer, capturing and reporting VOC for product improvements and new opportunities.
  • Support distribution and channel partners with joint business planning, training programs, and account strategy.
  • Represent Zymo at conferences, workshops, and customer events by presenting scientific data and showcasing applications.

Benefits

  • Medical, Dental, Vision, and Life Insurance Coverages
  • EAP Sessions
  • Vacation Time plus Company Holidays
  • Paid Sick Leave
  • Generous 401(K) with matching
  • Employee Referral Bonus
  • Complimentary fruit, snacks, and beverages
  • Complimentary catered lunches on Thursdays
  • Complimentary EV Charging
  • Cell phone stipend
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